Ready to Take Your Career to the Next Level as a Health Account Manager
Were looking for a driven and empathetic Health Account Manager to join our team! If youre passionate about helping clients have excellent communication skills and thrive in a dynamic fastpaced environment this role could be your perfect fit.
Role Overview:
As a Health Account Manager youll support clients in managing healthrelated accounts and addressing technical financial and account inquiries through phone email live chat and social media. Youll provide expert advice ensure client satisfaction and help improve processes to deliver a seamless customer experience.
Key Responsibilities:
- Deliver exceptional support via phone live chat email and social media focusing on healthrelated accounts
- Address issues such as account setup verification financial matters and technical challenges in the health industry
- Serve as a trusted advisor providing solutions and insights for better healthcare management
- Respond promptly to client inquiries concerns and feedback ensuring satisfaction
- Build and maintain strong client relationships through transparent open communication
- Uphold high service standards and follow company policies to maintain a positive customer experience
- Offer feedback and suggestions to optimize internal processes and improve overall service quality
Requirements:
- Fluent in French (C2 level)
- Fluent in English (B1 level)
- EU Citizenship or Portuguese Residency Card
- Minimum 1 year of experience in customer support or account management
- Strong leadership analytical and communication skills
- Eagerness to learn and grow in the health sector
Why Join Us:
- Attractive Salary: Competitive compensation that recognizes your expertise
- Performance Bonus: Earn rewards based on your contributions
- Meal Allowance: Support for your meal expenses during working hours
- Health & Life Insurance: Comprehensive coverage for your wellbeing
- Onsite Work: Work in a collaborative dynamic inoffice environment
Ready to make an impact as a Health Account Manager Apply today and well be in touch!