Salesforce Technical Architect
Parsippany NJ (Remote)
Role Type Full Time Employment
Job Description:
- Minimum 812 years of experience in successful software project implementations related to CRM/Service Cloud Business scenarios.
- At least 7 years of experience in Salesforce.com web services (preferably both REST and SOAP) and other integration methods newly introduced in SFDC with 2 years of Team Lead experience.
- Development using Standard Salesforce and Force.com platform (Lightning Apex Triggers Workflow rules components)
- Experience with both Sales and Service Cloud
- Strong web development skills including JSON XML HTML CSS JavaScript Scripting Languages DHTML
- As a Salesforce Platform Architect/ Tech Lead responsible design and deliver implementations for enterpriselevel customers using Salesforce products.
- Manage onshore and offshore teams of developers admins business analysts and project managers.
- Troubleshoot and debug issues perform root cause analysis and provide solutions.
- Identifies client purchasing requirements and technical specifications through Product Management and/or client representatives.
- Analyze design program debug and modify software enhancements and/or new products used in local networked or Internetrelated computer programs. Participates in software design meetings and analyzes user needs to determine technical requirements.
- Write technical specifications based on conceptual design and stated business requirements.
- Write code complete programming and perform testing and debugging of applications using current programming languages and technologies.
Roles & Responsibilities:
- Owns the complete Salesforce Service Cloud Solution and Technical Architecture.
- The ideal candidate has a mix of CRM processes including Architecture design and implementation experience with an emphasis on conducting technical discussions/ workshops and complete solution architecture definition.
- Lead the team throughout the design development launch and support of Salesforce.com solutions.
- Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.
- Collaborate with business and IT leaders to drive the complete technical architecture including the data flow and the integration between Salesforce and other enterprise solutions.
- Offer up creative ideas to help meet the business requirements reducing the number of customizations and increasing automation.
- Architect and document solution design of Salesforce solutions.
- Transition solution designs to development resources responsible for building the solutions.
- Provide industry leading technical expertise with Salesforce.
- Help to resolve mitigate technical/architecture issues and risks as they arise.
- Develops detailed configuration specifications documentation for ready use by the technical team
- Manages customer communications conflicts and negotiations related to overall architecture design.
- Develop Proof of Concept for specific architecture/integration concepts.
- Guides customer through solution deployment.
- Team player with excellent verbal & written communication interpersonal and presentation skills.
- Proven experience with the Configuration/Administration of Salesforce Service Cloud.
- Creating Technical requirements as an input to Salesforce solution design.
- Provide guidance to clients on leading IT and Salesforce practices.
- Assist technical leads in perform handson solution design solution architecture architecture roadmaps prototyping proofofconcepts and development tasks as required in support of current and new projects.
- Capable of executing independent POCs to be transitioned to the scrum team for development.
- Associate with Salesforce.com Certification(s) and Architecture experience responsible for the following effort
- Plan and monitor technical consideration activities of the project.
- Perform health check for each org and assess orgs.
- Perform analysis of org configuration customizations and security.
- Prepare Salesforce Config workbook detailing customizations and configurations or org.
- Support the Project Manager in defining overall solution and strategy and document.