Job Title: Desktop Support
Duration: 30 Months
Client: The New York State
Location: Albany NY
Note: This is an onsite position.
"The applicant is at the center of our universe."
Job Description:
- 36 months experience managing support requests on a level 2 help desk.
- 36 months experience resolving hardware and software issues and troubleshooting Window 10 /11 or OS.
- 36 months experience utilizing VMware vSphere to support virtual desktops including linked clones.
- 36 months experience using Lan sweeper Remote desktop and Active Directory all three are required.
- 36 months experience using ITSM service desks.
- 36 months experience configuring and installing windowsbased hardware peripherals network printers and thin clients.
- 36 months experience imaging computers.
- 36 months experience supporting Outlook
- 12 Months experience with the installation and support of O365 in an enterprise environment.
- 12 months experience troubleshooting Win10/11 OS and applications.
"If you are: bright motivated skilled a differencemaker able to get things done work with minimum direction enthusiastic a thinker able to juggle and multitask communicate effectively and lead then we would like to hear from you. We need exceptionally capable people for this role for our client so get back to us and tell us why you think you are a fit."
About Us:
36 months experience managing support requests on a level 2 help desk. 36 months experience resolving hardware and software issues and troubleshooting Window 10 /11 or OS. 36 months experience utilizing VMware vSphere to support virtual desktops including linked clones. 36 months experience using Lansweeper, Remote desktop and Active Directory, all three are required. 36 months experience using ITSM service desks. 36 months experience configuring and installing windows-based hardware, peripherals, network printers and thin clients. 36 months experience imaging computers. 36 months experience supporting Outlook 12 Months experience with the installation and support of O365 in an enterprise environment. 12 months experience troubleshooting Win10/11 OS and applications.
Education
Computer Science, or other related field.