Shipping Coordinator
Shipping Coordinator
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1 Vacancy
Job Description
This is a remote position.
- Logistics Coordination:
- Track and monitor collections to ensure timely delivery to the wharf during ship receivals.
- Book vehicle collections with carriers across Australia ensuring all paperwork is accurate and complete.
- Communication & Customer Service:
- Serve as the primary point of contact for carriers suppliers and customers to resolve shipping issues or delays.
- Respond promptly to customer inquiries providing timely and effective solutions.
- Compliance & Documentation:
- Ensure compliance with all relevant shipping regulations and standards.
- Enter new jobs into the shipping portal and ensure timely delivery of invoices and confirmations to customers.
- Problem Solving & Troubleshooting:
- Identify and resolve issues related to shipment delays damaged goods or other logistical challenges.
- Collaborate with relevant departments to ensure swift resolution of any shipping concerns.
- Reporting & Tracking:
- Maintain accurate records of shipping activities including job entries invoicing and communications.
- Provide regular updates on shipping status to internal teams and customers.
- Experience: Minimum of X years in logistics shipping coordination or a related field.
- Education: Bachelor s degree in Logistics Supply Chain Management or a related field is preferred but not required.
- Skills:
- Strong organizational and multitasking skills.
- Excellent verbal and written communication abilities.
- Proficiency in shipping portals Microsoft Office Suite and logistics software.
- High attention to detail with a proactive approach to problemsolving.
- Knowledge of Australian shipping regulations and processes.
- Experience working with carriers and wharf operations.
- Familiarity with vehicle shipping and related documentation.
- Customerfocused with a commitment to service excellence.
- Ability to work under pressure and meet deadlines.
- Strong analytical and decisionmaking skills.
- Collaborative mindset with the ability to work effectively across teams.
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Employment Type
Full Time
