This is a remote position.
At our established familyowned business with over 40 years of experience in Victoria were seeking a talented Digital Marketing and Customer Support Specialist to join our growing team. As a leader in landscaping and building supplies serving commercial wholesale trade and retail customers were committed to maintaining excellence across all our locations.
The ideal candidate will support our legacy of fostering longterm relationships while driving our digital presence forward. This role combines customer service excellence with innovative marketing strategies to enhance our established community presence.
Work schedule:
- 40 hours per week
- Monday to Friday 9AM to 6PM Melbourne VIC (6:00 AM to 3:00 PM PHT)
- includes 1hour unpaid break
*Flexible during Wednesday and Friday
Key Responsibilities:
Customer Support Management
- Manage support inbox and customer inquiries
- Process new account applications and maintain database
- Ensure timely followup on all customer communications
Digital Marketing & Content Creation
- Create promotional materials using Canva and Adobe Suite
- Manage social media presence across multiple platforms
- Write and publish blog posts EDMs and newsletters
- Website content management and SEO optimization
Event Management & Administrative Support
- Coordinate event logistics and promotions
- Budget tracking and supplier management
- Meeting documentation and followup
Required Skills:
- Proficiency in Microsoft Suite Canva Odoo Meta Business Suite
- Strong written and verbal communication abilities
- Experience with Google Business Profile management
- Excellent organizational and multitasking capabilities
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR18905JOB
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