Assistant Operation Manager
Assistant Operation Manager
Posted on :
30-11-2024
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Job Description
Responsibilities
- Assist in the coordination and execution of daily operational activities to meet business objectives.
- Oversee the recruitment process for healthcare professionals and ensuring recruitment target is meet by collaborating with recruiters to meet clients need.
- Collaborating with administrative staff to ensure accurate records staff credentials is up to standards.
- Collaborate with team members to identify areas for improvement in workflow and efficiency.
- Build strong relationship with client to ensure service satisfaction
- Respond to inquiries from team members and provide assistance as necessary to resolve issues.
- Participate in training sessions and continuous improvement initiatives to develop skills and knowledge relevant to the role.
- Implement tools and technologies (e.g. scheduling software recruitment platforms) to streamline operations.
- Manage and report on key performance indicators (KPIs) including staffing metrics client satisfaction and operational costs.
- Work with finance teams to track revenue expenses and ensure efficient use of resources.
- Lead and supervise a team of recruiters schedulers and other operations staff.
- Maintain accurate records of staffing activities including contracts payroll timesheets and certifications.
- Prepare regular reports for upper management detailing operational performance client feedback and staffing metrics.
- Ensure proper documentation for compliance with labor laws healthcare regulations and client agreements.
Qualification and Skills Requirements.
- Post secondary education in business healthcare related field.
- Minimum 3 years leadership experience.
- Strong knowledge and Understanding of different roles within healthcare (e.g. nursing allied health administrative) .
- Expertise in workforce planning and the ability to balance demand with supply
- Excellent communication skills organization skills both verbal and written.
- Ability to analyze data identify trends and make decisions that improve operational performance.
- Proficiency in using standard office software (e.g. Microsoft Office Suite).
- Strong organizational skills and the ability to juggle multiple projects and priorities simultaneously
- Strong understanding of budgeting cost control and financial management in a healthcare staffing context.
- Flexibility to adapt to changing priorities and work demands.
This position is ideal for individuals seeking an opportunity tocontribute meaningfully within an operationsfocused environment whiledeveloping their professional skills.
Job Type: Fulltime
Benefits:
- Dental care
- Extended health care
- Onsite gym
- Vision care
- Work from home
Flexible language requirement:
- English required
Schedule:
- Monday to Friday
- On call
Education:
- Bachelors Degree (required)
Experience:
- Leadership: 3 years (required)
- healthcare related: 2 years (required)
Work Location: Hybrid remote in Calgary AB T2E 7H7
Expected start date:
Skills :
Employment Type
Full Time
Key Skills
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