JUNIOR Customer Service Representative Dutch Speaker
JUNIOR Customer Service Representative Dutch Speaker
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Customer Service Representative Dutch Speaker
Location: Lisbon Portugal (OnSite)
Schedule:
- Monday to Friday: 08:00 AM to 08:00 PM (Rotational Shifts)
- Saturday and Sunday: 08:00 AM to 05:00 PM
- Days Off: 2 days rotational
Job Summary:
We are seeking a Dutchspeaking Customer Service Representative to join our team in Lisbon. In this role you will be responsible for assisting customers by handling inquiries providing support and delivering a positive service experience. This position requires excellent communication skills and the ability to work effectively in a fastpaced environment. If you are passionate about helping others and enjoy working in a dynamic multicultural team we would love to hear from you!
Key Responsibilities:
- Respond to customer inquiries and provide accurate information about products and services.
- Address customer concerns via phone email and chat ensuring a high level of customer satisfaction.
- Troubleshoot and resolve customer issues efficiently escalating when necessary.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with team members and other departments to enhance the customer experience.
- Adhere to company guidelines and procedures to meet quality standards.
Requirements:
- Native or fluent in Dutch with a strong command of English.
- Previous experience in customer service or a related field is preferred.
- Excellent communication skills and attention to detail.
- Ability to work flexible hours including weekends and rotational shifts.
- Problemsolving skills and a positive customeroriented attitude.
Compensation & Benefits:
- Meal Allowance: 7.23 per working day
- Transport Allowance: 20 per month
- Health Insurance: Coverage starts from day 1 with a monthly contribution fully covered after 6 months of employment
- Additional Perks: Access to a vibrant work environment onsite facilities and professional development opportunities
Employment Type
Full Time
