Field Project Manager -
Field Project Manager -
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Job Description
Job Title: Field Project Manager
Location: Remote (CST Time zone)
Salary Range: up to 2000 USD
Work Schedule: Monday Friday 7:00 AM to 4:00 PM (CST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
About the Company:
We represent a highgrowth directtoconsumer startup disrupting the plumbing and home services industry. With rapid revenue growth over the past two years and a mission to become a market leader in the next 30 years the company fosters a startup spirit focused on innovation quality and customer satisfaction.
Position Overview:
The Field Project Manager will oversee and enhance our technician reporting system to drive collaboration efficiency and service quality. This role involves managing the endtoend process of reporting workflows ensuring effective collaboration with field technicians sales installation teams and development teams as well as optimizing system functionalities to meet evolving company needs.
Key Responsibilities:
Process Ownership:
- Serve as the main point of contact for all matters regarding the reporting system overseeing its entire lifecycle.
- Own the systems functionality ensuring it aligns with operational goals and technician needs.
Stakeholder Collaboration:
- Collaborate closely with sales installation and management teams to gather feedback and improve system usability.
- Define and track success metrics in partnership with stakeholders including installer satisfaction and report accuracy.
Continuous Improvement:
- Analyze data and feedback to identify enhancements working closely with developers to implement updates.
- Test and roll out updates and provide necessary training to team members on new system features.
Metrics & Reporting:
- Establish and monitor key performance indicators (KPIs) to assess system effectiveness.
- Report system performance insights to stakeholders
Training & Documentation:
- Create and update comprehensive documentation for system processes.
- Provide training and support to ensure effective system use across all team members.
Qualifications:
- 2 years of experience in process management technical project management or related field.
- Familiarity with software development and data analysis to facilitate effective collaboration with developers and analysts.
- Proficiency in English with excellent written and verbal communication skills.
- Strong project management abilities to drive crossfunctional initiatives and align with company objectives.
- Highly detailoriented with a processdriven approach.
- Adaptable techsavvy and committed to ongoing improvement.
- Familiarity with Google Workspace Slack and CRM tools.
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and an introductory video in English format.
Employment Type
Full Time
