Key Account Manager

About Us

In 2022 Instabee was founded after combining Budbee and Instabox two leading lastmile delivery companies with three consumerfacing brands: Budbee Instabox and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European ecommerce enabler. Always with our people the merchants and our consumers at the heart of everything we do.

Were fast both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe but we have no plans on stopping anytime soon. As we continue to expand the complexity of Instabee grows in parallel. With that in mind were now looking for you to help us on the journey ahead.

About The Role

We are seeking an experienced and highly motivated Key Account Manager to join our team in the Head Quarters in Stockholm. As a Key Account Manager you will be responsible for managing and developing relationships with our most valuable merchants within Ecommerce ensuring their continued loyalty and satisfaction.

Key Responsibilities:

• Manage a portfolio of key accounts and develop strategies to increase revenue and profitability

• Build and maintain strong relationships with clients ensuring their needs are met and their expectations exceeded

• Identify new business opportunities and develop innovative solutions to meet clients changing needs

• Negotiate contracts and agreements with clients ensuring terms are favourable to both parties

• Analyse sales data and market trends to identify opportunities for growth and improvement

• Collaborate with crossfunctional teams to ensure client satisfaction and successful project delivery

• Provide regular reports on account performance and communicate effectively with senior management

About You

In order to be successful in this role you will have worked in a similar position before joining us managing complex SAAS solutions preferably in the ecommerce or lastmile space. You have a strategic tactical and consultative mindset and you come up with creative solutions to challenges. Moreover you know how to get things moving in order to produce results. If you have a wellestablished network within the Swedish ecom space thats great but more importantly you have the capacity to challenge your partners and merchants in a way that brings actual value to all involved stakeholders and a track record to prove it. As you can see were looking for someone outstanding and when we review your profile we would like to see evidence of the following:

More About You

• Bachelors degree in business administration marketing or a related field

• Fluent in Swedish and English

• Minimum of 35 years experience in key account management or sales

• Proven track record of achieving targets and growing key accounts

• Excellent communication and negotiation skills

• Strong analytical and problemsolving skills

• Ability to work independently and as part of a team

• Knowledge of CRM software and sales reporting tools

What Youll Get

We can promise you that you will be challenged develop your skills and have the opportunity to work with truly amazing and competent colleagues. If you like changes and want to set new processes and ways of working this is the place for you!

Of course we have all the necessary and standard benefits in place but in addition to this we can also offer:

SkyHigh Office: Modern and newly renovated with a 360degree view around Stockholm.
Puppy Friendly: Bring your dog to work weve got a whole floor for our furry friends!
Rooftop Fridays: Chill out at our Friday rooftop bar with the best views in town.
Fun & Games: Ping pong Shuffleboard Foosball and even a Karaoke Room for your leisure time.
Flexible Hours: Hybrid setup with working hours that adapt to your lifestyle.
Parental Pay for Six Months: Step away from work and provide the best care
and love to your little one.
A Day Off on Your Birthday: We love to celebrate so enjoy your birthday to the fullest with a day off each year!

Stagnation is not an option for us. Were seeking someone who can challenge the status quo. Join us in pushing boundaries and achieving new heights together & apply now!

Apply to today!

This recruitment process consists of background checks via Verifiera as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee (Instabox/Budbee) in Sweden.

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