Senior Key Account Manager Japan

At Catawiki every day brings the extraordinary! Whether its a or we encounter exceptional objects every day.

Were a oneofakind marketplace for buying and selling special objects! Each week we offer over 75000 unique items in auction carefully curated by our passionate inhouse experts.

Having sold over 20 million unique objects to date were on a mission to become the worlds most popular destination for special objects. As a growing diverse and sustainable scaleup we proudly live by our core values:

• Taking ownership and driving impact
• Being open to change and feedback
• Being passionate about our mission and our customers.

If these values resonate with you wed love to explore how you can join us on this exciting journey!

About the role

As a Senior Key Account Manager for the Japanese and SEA markets you will be responsible for achieving commercial targets within your designated territory on our platform with a particular focus on Watches and Jewellery. Your role will be pivotal in cultivating and optimizing the performance of existing sellers to maximize revenue for both the sellers and our platform. This role is fully remote but we do ask that youre based in Japan to make sure were in sync with the local market and time zone.

Growth management

• Identify existing sellers in your portfolio with a high growth potential matching the category ambitions and create a growth strategy to reach maximal results.
• Look for new business opportunities in your territory using insights from your seller portfolio.
• Move in sync with the Business Developer to nurture newly handed over sellers to continuously grow the territory.

Key Account Management

• Analyse and evaluate the KPIs of Top Sellers and implement actions to align their performance with category targets.
• Grow and retain an extensive book of business through upselling relationship building and targeted communication by monitoring and analysing KPIs.
• Create negotiate and roll out winwin commercial agreements between Top Sellers and Catawiki.
• Move in Sync with Category experts to bring the right kind of supply from our Top Seller base.
• Conduct regular business reviews with the Top Sellers in your portfolio.
• Team up with key internal stakeholders to provide our Top Sellers the best possible help and service to grow.
• Proactively suggest and follow up on opportunities for improvement to internal stakeholders.
• Keep track of activities and agreements in our CRM tool.

What youll bring

• Sales mindset demonstrated in achieving sales targets minimum 5 years of B2B sales experience.
• Skilled networker with a talent for building and maintaining strong relationships with sellers.
• Exceptional negotiation abilities.
• Selfmotivated highly organized and capable of working independently.
• Passionate about the online industry with personal experience in collecting or a deep understanding of seller perspectives.
• Holds a Masters or Bachelors degree in a Commercial Economics or Salesrelated field combined with relevant sales experience.
• Proficient in utilizing Google tools (Sheets Slides) and leveraging data effectively aligning with our datadriven approach.
• Fluent in Japanese and English with excellent communication skills is a must.
• Experience with sales CRM tools like HubSpot is an advantage.
• Background in sales within the Watch and/or Jewellery industry in the Japanese market is a strong plus.

Why Youll Love Working with Us

• Create a Visible Impact by working at scale in a global organisation that serves millions of customers across 80 categories. In our flat structure every role has a broad scope that directly impacts both our customers and the business.
• Learn and Grow with Us through our Learning & Development initiatives which include clear development plans and mentorship programmes designed to support your career progression.
• A Culture of Connection defines us. Were a passionate diverse and collaborative team of 800 Catawikains and 60 nationalities all coming together to build a oneofakind marketplace. We foster an inclusive and queerfriendly work environment committed to making every Catawikian feel welcomed and empowered. Whatever your story we encourage you to bring your unique perspective to our team.
• Celebrate Lifes Moments with us at Catawiki. When you join us youll receive a 100 Catavoucher and on each birthday youll get a 50 Catavoucher to celebrate. Enjoy an extra day off each year to Pursue Your Passion. We also recognise significant work anniversaries (3 5 8 10 years) with additional time off plus extra leave for lifes big moments like marriage engagements or moving house.

Please note that benefits can vary by location. For specific information regarding whats available in your country please consult your recruiter.

Our Offices and Way of Working

Our vibrant offices in Amsterdam Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. This means we typically ask you to be in the office 2 out of 5 days roughly 40% of your working time to collaborate and connect with your colleagues. Of course if the job description specifies that the role is 100% remotesuch as for certain expert or sales positionsthen that arrangement will apply.

Interested

Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to .

If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.