Support Analyst
Support Analyst
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Job Description
MatchPoint Solutions is a fastgrowing young energetic global ITEngineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industryspecific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!
Support Analyst
Rosemead CA
12 Months
Rate $40 $45/hr on W2
- Provide project analysis/reporting/trending and analysis using excel and PowerBI
- Job Package Intake Receive packages in via Remedy queue review for completeness using a predefined checklist post job Package in SharePoint notify predetermined list of individuals via email of job readiness. Submit Material Staging request if materials are present. Update work orders with job information in SAP.
- Job Status Updates Transition comments from an MS Form to Work Manager
- Project artifact and financial object creation create/update/close project records
- Provide work queue analysis/reporting/trending using excel
- We are looking to automate some of the tasks the individual would need to assist in the development of documentation to support the automation and would be expected to provide governance over the task once automation was complete (review for errors/exceptions escalate to IT when necessary
MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Employment Type
Full Time
