On behalf of one of our clients we are seeking a Business Information Analyst specializing in CRM and Power Platform to join their team in Zwolle Overijssel. This role offers an exciting opportunity to contribute to the organizations customer relationship management and digital transformation efforts.
Job Description
As a Business Information Analyst you will:- Translate business requirements into technical solutions primarily using MS Dynamics and Power Platform
- Work in an Agile team to deliver on customer promises
- Bridge the gap between customer needs and technical solutions within the companys architectural framework
- Collaborate with various stakeholders and liaise with suppliers
- Guide changes through analysis configuration and testing phases
- Contribute to the development of CRM Dynamics along six key pillars of customer service strategy
Requirements
- HBO/WO level education with relevant professional training
- Minimum 3 years of experience in a similar role preferably at the intersection of Business and IT
- Experience with configuring and/or testing in an Agile development environment
- Ability to create technical architecture within the companys architectural vision
- Knowledge of commercial processes and customer relationship management
- Experience with Agile working methods
- Knowledge of Microsoft Dynamics 365 Customer Service and Sales and Power Platform is highly desired
Benefits
- Competitive salary up to 70121 per year (including holiday pay and 13th month excluding variable compensation)
- Variable Collective Performance Bonus of up to 9% of annual salary
- Flexible benefits system allowing exchange of time and money
- Excellent study cost arrangement
- Good pension provision
- Travel expense reimbursement and workfromhome allowance
- Discount on insurance products
Additional Information
This position is for a fixedterm contract with the prospect of permanent employment based in Zwolle. Our client is a cooperative insurance company focused on innovation and customercentric solutions.
If you have a similar background or experience in business analysis CRM systems or Power Platform we encourage you to apply. You might also be suitable for some of our other vacancies from other clients or you can send us your CV as an open application.
A seasoned data engineer with at least 5 years of experience, boasting robust communication, collaboration, and analytical skills. Skilled in cloud platforms like Azure, AWS, IBM Cloud, and proficient in SQL, Python, data pipelines, and API access. A team-oriented professional, eager to learn, and aligned with our core values of can- do attitude, collaboration, curiosity, integrity, and joy. Fluent in English, with a passion for technology and delivering real-world solutions. Even if you don't perfectly align with the current position, we encourage you to apply. We have several vacancies open and your application keeps you in consideration for this role and other relevant openings in the future.