Client ServiceCustomer Service Officer
Client ServiceCustomer Service Officer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description:
The Client Service Officer will act as a liaison between the company and its clients ensuring excellent service delivery and addressing client needs.
Responsibilities:
Respond promptly to client inquiries via phone email or inperson.
Resolve client complaints by investigating and providing appropriate solutions.
Maintain detailed records of client interactions and feedback.
Provide product and service information to clients.
Collaborate with internal teams to ensure client satisfaction.
Prepare reports on client interactions and satisfaction levels.
Requirements:
Education: Bachelor s degree or HND in Business Administration Communications or a related field.
Requirements
Experience:
Entry Level: Fresh graduates or NYSC candidates.
Experienced Level: At least 2 years in a clientfacing role.
Strong interpersonal and communication skills.
Customerfocused mindset with problemsolving abilities.
Proficiency in Microsoft Office and CRM tools.
Employment Type
Full Time
