Spa Reception Supervisor
Spa Reception Supervisor
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Job Description
Are you the one always pampering people Do you possess this magic touch that leads a spa reception team to exceed expectations whilst having fun at work When you hear hospitality does that sound like your everyday passion If so the welcome desk at the Fairmont Spa is looking for your leadership talents.
Starting Rate: $18.93 per hour
We recognize tenure through our compensation. Hourly rates increase after six months and yearly to three years. At three years the pay rate for this role would be $24.02
Job Duties Include:
- Strategize and create initiatives to deliver the best experience in a luxury spa whilst surpassing the profitability of Spa Reception and Boutique area.
- Empower yourself to drive accountability for our employees to turn moments into memories for our guests and our employees.
- Utilize your creativity as well as you verbal and written customer relation skills to turn guest issues into opportunities and loyal patrons.
- Select train coach retain evaluate and recognize the team members that will reflect your vision of a spectacular efficient driven effective and collaborative team.
- Drive increased scores and celebrate successes for Employee Engagement Survey Leading Quality Assurance audits Guest Satisfaction results and our financial performance.
- Carry out any other duties and responsibilities as assigned.
Qualifications :
Your Skills and Qualifications:
- Previous experience as a Spa Reception/Front Desk Supervisor Senior Spa Concierge or hotel Front Desk/Front Office Supervisor an asset.
- Graduate of Hotel Management or Hospitality program an asset
- Highly organized goalsoriented with the ability to be flexible and work well under pressure in a fastpaced changing environment.
- Strong leadership skills able to lead colleagues to achieve the departments vision and goals.
- Selfmotivated individual effective communicator who enjoys working with people and pays attention to details.
- Able to stand and walk throughout shift.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
