Food Beverage Outlet Supervisor
Food Beverage Outlet Supervisor
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Job Description
To supervise the daytoday operations of the Larkspur Lounge and Divas.
Duties and Responsibilities
- Ensure all staff on the floor are meeting and exceeding Rimrock standards of guest satisfaction and service
- Provide leadership problem solving and decision making in all areas
- Provide ongoing training motivating and monitoring of staff
- Achieve and/or exceed sales projections
- Perform office duties such as scheduling monthly inventory and passon
- Assist in ordering product
- Conduct employee performance reviews
- Provide discipline when necessary and complete required documentation
- Handle guest requests and complaints and authorize compensation when necessary
- Provide floor support when business levels require including expediting food preparing and serving beverages conducting quality checks etc.
Qualifications :
- Postsecondary education in Hospitality/Tourism is an asset
- Alberta ProServe Certification
- Previous experience working in restaurant frontofhouse operations
- Knowledgeable in a variety of liquor and wines
- 12 years of supervisory experience
- Strong communication and interpersonal skills
- Comfortable using Microsoft Word Excel and Outlook
- Ability to remain composed while working in a fastpaced environment
Additional Information :
Job Perks & Benefits:
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Accor properties worldwide
- Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise Jasper & Whistler
- One complimentary meal per shift in our staff cafeteria
Inclusion & Diversity
We want every employee to feel valued appreciated and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit work and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel regardless of cultural origin gender identity religion physical abilities sexual orientation or age. As an organization we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
