RQ08183 - Sr Project Manager

Description

Responsibilities:

Leadership and Strategic Management

Provide project management expertise for the planning coordination and execution of initiatives in support of the Community Administration Solutions Sunsetting (CASS) initiative.

Liaise with Ontario Health (OH) Ministry of Health Ministry of LongTerm Care Supply Ontario and the Health Services Cluster to identify and manage project dependencies in alignment with the CASS objectives.

Facilitate multiple project work streams by following sound project management methodology processes and procedures.

For each workstream proactively manage approved plans with stakeholder project teams and work with relevant parties on risk mitigation strategies to ensure commitments and deliverables are completed as per approvals and stakeholder expectations.

Develop manage and oversee an integrated project plan project timelines deliverables and dependencies ensuring each workstream adheres to their respective responsibilities and milestones.

• Establish and/or promote governance frameworks meeting cadences and reporting structures to facilitate decisionmaking change management and accountability.
• Manage risks and issues escalated from various workstreams proactively seeking solutions and ensuring effective communication across all stakeholders.
• Provide strategic oversight and guidance to ensure alignment with the overall project goals.
• Drive decisionmaking processes in governance forums ensuring timely and effective resolution of escalated issues.
• Develop and maintain strong working relationships with senior stakeholders and project teams to facilitate collaboration and consensus building across multiple governmental bodies and health care service providers.
• Promote OPS IT standards and best practices for project management to facilitate control of system quality adherence to standard methodology and the control of the use of IT resources.
• Provide direction and advice to team members by establishing tasks deliverables and expectations and ensure that knowledge is shared.

Provide strategic and operational advice as needed regarding business resourcing and financial impacts.

Prepare and present status reports and updates for any relevant steering committees advisory panels working groups or similar governance bodies.

Ensure project artefacts and deliverables reflect a superior understanding of:

o Best practices in information technology project management including Agile and Waterfall methods.

o Stakeholder needs.

o Modern ERP solutions and their related technical and business architectures.

Technical Management

Conduct and / or oversee waterfall and agile transitional technology projects with enterprise scale particularly related to ERP and HR systems working with diverse stakeholder groups across the Public and Broader Public Sector.

• Ensure technical dependencies between different workstreams are identified and managed effectively with efforts coordinated to align technical objectives across stakeholder groups.
• Collaborate with technical leads architects business and technical subject matter experts to ensure that proposed solutions can be implemented and meet required standards.

Manage integration points between legacy systems and new solutions ensuring a smooth transition with minimal downtime or service disruption.

Typical deliverables

Governance Framework: Design and / or maintain the governance framework that details decisionmaking authority roles and responsibilities.

• Project Plan: Develop and maintain the highlevel plans that outline milestones key deliverables dependencies and resource leveling opportunities/constraints across the workstreams.
• Risk Action Issue and Decision Logs: Maintain uptodate logs of project risks actions issues and decisions including mitigation plans and action items for each risk/issue.
• Status Reports: Prepare regular status reports for senior leadership and stakeholders summarizing progress risks decisions and next steps.
• Meeting Agendas and Minutes: Provide clear actionoriented agendas for governance meetings and maintain detailed records of meeting outcomes and actions.
• Transition Strategy: Document the approach for transitioning from the legacy systems to the new solutions including key technical and operational milestones.
• Develop financial and resource management plans as needed to ensure the transition initiatives are addressed in a timely manner.
• Develop communication documents business cases presentations reports and management briefings.
• Work with Systems analysts business analysts and developers to ensure business requirements systems analysis and design documentation is complete.
• Work with third party vendors to ensure SOWs are complete and meet the Ministrys guidelines.

Issue and Risk Management

Develop and implement comprehensive risk management plans ensuring all identified risks are documented assessed and mitigated in collaboration with workstreams and stakeholders.

• Monitor issues escalated from the different workstreams (e.g. MOH MLTC) ensuring they are addressed promptly with solutions aligned across all stakeholder groups.
• Lead the governance in escalating risks and issues to senior leadership when required providing clear options and recommendations for mitigation or resolution.
• Proactively identify and address any emerging risks or challenges related to governance technical execution or stakeholder alignment.

Demonstrated knowledge and experience working with Personal Health information and understand the technical implications of PHIPA on the design and architecture of the solution.

Communication

Serve as the primary point of contact for all governancerelated activities ensuring clear communication and coordination across all workstreams.

• Maintain partnerships through consultation with stakeholders and thirdparty vendors in order to sustain the applications and managed infrastructure environment and negotiate for appropriate support and processes to meet project delivery and operational objectives.
• Facilitate regular governance meetings with senior stakeholders ensuring that agendas are focused discussions are productive and outcomes are welldocumented.
• Ensure that key project updates risks and decisions are communicated clearly to all stakeholders using appropriate reporting tools and methods.
• Coordinate and / or support communications and engagement with external stakeholders (e.g. broader public sector organizations) to ensure they are informed and aligned with project progress and potential changes.

Maintain confidentiality and ensure stakeholder privacy and security principles are respected.

Skills Experience and Skill Set Requirements

Public Sector Experience

Strong understanding of the healthcare system structures processes stakeholder groups and affected populations and how healthcare services are delivered in the province based on extensive experience with Ontarios health sector.

Strong track record of experience with the ministry and its delivery partners and indepth knowledge of the levers and instruments of change and

Strong knowledge of and experience with the digital health systems programs vendors assets and solutions in Ontario.

Knowledge of backoffice health information systems such as Microsoft Dynamics GP LGI Solutions Workforce Cerner EPIC Meditech PointClickCare preferred.

5 points

Program and Project Management Experience

Extensive experience managing complex projects with a demonstrated track record of successful delivery within approved plan scope and budget and business outcomes;

Demonstrated leadership and resource management skills including the ability to direct activities and manage a variety of professionals; and

Strong working knowledge of project methodologies and standards (e.g. PMBOK) and tools (e.g. MS Project).

Experience providing senior level strategic and operational advice regarding the business resourcing and financial impacts of proposed enhancements to infrastructure and applications.

35 points

IT Strategy and Planning

Extensive track record of successful strategic planning in health technology contexts.

Demonstrated ability to define objectives develop strategic options analysis and to create action plans that outline tasks required for implementation phase and

Ability to provide clarity and collective understanding of the range of options and communicate logically how the options were developed and selected as the strategic response.

15 points

Business Analysis

Demonstrated experience managing business projects and achieving successful results on time and on budget with high customer satisfaction.

Demonstrated experience in process mapping requirements gathering program definition and transition planning; and

Demonstrated experience in leading program or organizational transformation initiatives.

15 points

Stakeholder Relationship Management

Demonstrated experience working collaboratively with internal and external stakeholders and business partners

Strong ability to clearly communicate activities and expectations

Demonstrated experience resolving major conflicts and obstacles

Demonstrated ability managing crossfunctional project teams and effectively working in a matrix environment.

Proven track record for building strong working relationships.

Strong presentation verbal and written communication skills.

30 points

MUST HAVES:

Experience providing senior level strategic and operational advice regarding the business resourcing and financial impacts of proposed enhancements to infrastructure and applications.

Extensive experience managing complex projects with a demonstrated track record of successful delivery within approved plan scope and budget and business outcomes;

Demonstrated ability to define objectives develop strategic options analysis and to create action plans that outline tasks required for implementation phase

Demonstrated experience working collaboratively with internal and external stakeholders and business partners from Senior Leadership to front line Personnel