Regional General Manager - Nth NSW

Key Responsibilities:

Leadership and Strategy:

• Lead the local team with exceptional leadership commitment and loyalty ensuring alignment with Alloggios policies and strategic objectives.
  
• Drive the transformation to a unified business model consolidating to a one physical brand presence in the Bryon region and expanding inventory across multiple digital platforms.
  
• Cultivate a positive and solutionfocused working culture fostering collaboration and innovation in line with Alloggios expectations.
  
• Conduct regular commercial reviews analysing performance metrics and addressing operational risks to drive continuous improvement.
  
• Maintain optimal staffing levels and actively upskill team members to enhance capability and resilience.
  
• Spearhead operational innovations identifying and implementing solutions to streamline processes and enhance efficiency.
  
• Present initiatives to Senior Leadership to drive growth retention and operational efficiency leveraging insights from local market dynamics.
  
• Provide constructive feedback training and support to staff ensuring professional development and efficient complaint resolution.
  

Business Growth:

• Strategically drive monthly net growth of accommodation properties under Alloggios management focusing on sourcing and onboarding new properties while retaining existing ones.
  
• Conduct thorough analysis of property listings to identify trends and opportunities for targeted property acquisitions and retention strategies.
  
• Cultivate relationships with local community groups businesses and vendors to generate referrals and new management leads including housekeeping companies.
  
• Identify and leverage opportunities to enhance exposure for Alloggios brands securing additional management contracts through effective networking and market positioning.
  

Commercial Leadership:

• Develop a deep understanding of pricing factors for accommodation properties utilising BI tools to optimize pricing strategies and maximize revenue.
  
• Collaborate closely with central pricing and distribution teams to enhance portfolio revenue and streamline operational costs.
  
• Ensure optimal property distribution across all OTAs and platforms capitalising on revenue opportunities and maximising market reach.
  
• Foster synergy with other Alloggio Group businesses to maximize overall performance and unlock crossselling opportunities within the market/cluster and across the wider business.
  

Property/Owner Care:

• Foster positive relationships with property owners ensuring proactive and transparent communication with all stakeholders.
  
• Oversee regular property inspections and maintenance activities to uphold quality standards and ensure compliance with relevant legislation and management agreements.
  
• Resolve disputes and escalated issues promptly striving for mutually beneficial outcomes and maintaining owner satisfaction.
  

Traveller Experience:

• Streamline key management processes to enhance the traveller experience including implementing efficient afterhours support procedures and anticipating traveller needs.
  
• Manage traveller reviews efficiently to drive bookings and improve overall guest satisfaction collaborating with central reservations teams to handle inquiries effectively and address concerns promptly.
  

Vendor Management:

• Develop strong relationships with vendors to meet operational standards homeowner expectations and needs effectively ensuring timely approval of vendor invoices and resolution of escalated issues.
  

Requirements

Qualifications / Licenses:

• Current Drivers License.
  
• Australian citizenship residency or appropriate work visa.
  
• Relative Real Estate Certificate (desirable).
  

Experience:

• Demonstrated experience in profitably managing accommodation assets.
  
• Solid commercial acumen and proven track record in managing a sizable P&L.
  
• Proven ability to drive revenue growth and expand property portfolios.
  

Skills Knowledge and Attributes:

• Effective interpersonal skills with a proven ability to build strong relationships.
  
• Ambitious growthoriented mindset with strong problemsolving and negotiation skills.
  
• Excellent time management and prioritisation abilities.
  
• Proficiency in industryspecific applications and general business computing skills.