VP of Operations
VP of Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Overview
As the VP of Operations at Inbound Studio you will oversee the operational backbone of the company driving efficiency scalability and strategic growth. In this dual role you will manage internal processes and workflows while ensuring the successful execution of client deliverables. This role is critical to ensuring that our team operates at peak performance while delivering exceptional results to our clients.
You will partner closely with leadership to align operations with the company s vision build processes that scale and create a highperforming collaborative team culture. If you are a detailoriented systemsthinking leader with a passion for operational excellence in a dynamic startup environment this role is for you.
Key Responsibilities
Operational Leadership
- Develop and oversee companywide operational strategies to drive efficiency and profitability.
- Establish and refine workflows processes and tools to improve productivity across teams.
- Manage resource allocation and capacity planning to ensure client projects are delivered on time and within budget.
Client Operations
- Oversee the operational side of client services ensuring seamless delivery of growth marketing strategies.
- Collaborate with clientfacing teams to create clear workflows and maintain high standards of service.
- Monitor client satisfaction and retention metrics addressing any operational bottlenecks.
Team Development & Leadership
- Build lead and mentor a highperforming operations team fostering a culture of collaboration and innovation.
- Define roles responsibilities and KPIs for team members to ensure accountability and alignment.
- Drive performance management processes to nurture talent and achieve team goals.
Data & Process Optimization
- Implement and manage operational systems and tools to track team performance and client deliverables.
- Use data analytics to identify inefficiencies monitor KPIs and recommend improvements.
- Lead initiatives to automate repetitive tasks and streamline complex processes.
Strategic Growth
- Partner with the CEO and leadership team to align operations with the company s longterm growth strategy.
- Oversee internal marketing initiatives to drive lead generation and attract new clients.
- Manage budgets forecasts and financial planning for operational activities.
Requirements
Experience & Education
- Bachelor s degree in Business Administration Operations Management or a related field; MBA is a plus.
- 7 years of experience in operations project management or a related field with at least 3 years in a leadership role.
- Proven success in scaling operational processes in a startup or highgrowth environment.
- Experience working with clientfacing teams or in an agency environment is a strong plus.
Skills & Competencies
- Strong understanding of operations management resource planning and team development.
- Expertise in tools like Asana Monday.com or similar project management platforms.
- Analytical mindset with the ability to use data to make informed decisions.
- Exceptional communication and interpersonal skills for managing teams and client relationships.
- Entrepreneurial mindset with the ability to adapt quickly in a fastpaced environment.
Benefits
What We Offer
- Competitive salary and equity package.
- 401(k) retirement plan with company match plus profit sharing.
- Comprehensive health benefits including medical dental and vision insurance.
- Generous paid time off (PTO) and company holidays.
- Opportunity to work with a diverse range of clients across industries.
- A collaborative and entrepreneurial work environment.
- Resources for professional growth and development.
- Flexible work arrangements and remotefriendly policies.
Essential Qualifications: Strong written communication Strong working knowledge of Photoshop and Adobe Creative Suite Quick learner and good with computer systems Exceptional attention to detail and organizational skills Self motivation, self awareness, self discipline, self improvement, use good judgment Would be Great: Experience with marketing automation platforms Experience creating and publishing social media marketing campaigns Experience creating email marketing campaigns The desire to keep learning new things
Education
Bachelor's Degree or equivalent work experience Preferred
Employment Type
Full Time
