Logistics Transportation and Order Fulfillment Agent
Logistics Transportation and Order Fulfillment Agent
Posted on :
25-11-2024
Employer Active
1 Vacancy
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Job Description
Office Location: Bucharest; 2 days / week at the office
Collaboration Type: Individual Labor Contract
Duration: 6 months 6 months unlimited contract
Salary:net benefits
Tasks
- Ensure ontime delivery to customers (end customers and intermediaries) meeting quality requirements and delivery deadlines.
- Monitors daily delivery performance avoiding deviations and taking action to meet conditions.
- Provides logistics interface with warehouses factories consolidation warehouses and carriers within the EMEA Supply Chain. Acts as first point of escalation for all distribution channels.
- Identifies risks that may prevent the fulfilment of customer expectations and takes action to mitigate their impact.
- Acts as first point of escalation in incident management and complaint validation.
- Coordinates return flows in the assigned region ensuring achievement of indicators.
- Coordinates with relevant departments within the company on operational escalations received from internal customers ensuring timely and accurate information.
- Aprroves and coordinates special deliveries.
- Controls additional costs by investigating the reason for them and evaluates less costly alternatives.
- Identifies operational priorities with carriers during daily/weekly conference calls.
- Coordinates with carrier operations teams sharing EG EMEA Logistics point of view and gaining support for its initiatives.
Requirements
- minimum 1 year experience in Logistics and Transport
- fluent English
- working skills with MS Office
- ability to work independently with minimum supervision
SKILLS
- customer orientation
- analytical planning and negotiation skills
- very good time management
- previous experience in a multicultural team
Benefits
- Health subscription (Regina Maria)
- Remote work compensation
- 24 annual vacation days
- Meal vouchers
- Gym preferential subscription
- Salarium account for instant access to salary
- Bookster subscription
Employment Type
Full Time
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