Club Millesime Supervisor
Club Millesime Supervisor
Posted on :
25-11-2024
Employer Active
1 Vacancy
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Job Description
- Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations.
- Ensure personalised efficient luxury service is provided to all guests.
- Promote a healthy working relationship with all departments in a bid to ensure all possible information is communicated in the best interests of the guests and the hotels operations.
- Constantly strive to initiate new concepts and procedures to ensure that Club Millesime provides exceptional personalised service to our guests.
- Embody the art of French hospitality through a can do attitude.
- Assist with responses to Trip Advisor Trust You Medallia and guest comment cards on a daily/weekly basis.
- Work with the Executive Chef and Director of Food and Beverage for updates and enhance the service and food offerings in Club Millesime.
- Ensure the presentation of Food & Beverage within Club Millesime is of a high luxury service standard.
- Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations.
- Attend morning briefings groups meeting payroll hotel inventory meeting as well as coverage for our committees incase our department representative cannot be present.
- Assist Club Millesime Manager with the financial aspects in Club Millesime such as budgets stock take payroll PNL and forecast.
- Assist with training and development of the team.
- Assist in creating rosters to fit the business needs in a two week in advance bracket at minimum.
Qualifications :
- Highly motivated with excellent attention to detail.
- Experience within a similar supervisor role.
- Strong communication skills.
- Always display a professional appearance representing our Sofitel brand.
- Ability to work a rotating roster including weekends & public holidays.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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