Receptionist
Receptionist
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Salary Not Disclosed
1 Vacancy
Job Description
Be Part of a Global Legacy with RIU Hotels & Resorts!
At RIU Hotels & Resorts weve been shaping unforgettable experiences for over 70 years. With more than 100 hotels across 20 countries we are a global leader in hospitality renowned for exceptional service and warm hospitality. Join a company that values your growth celebrates cultural diversity and offers limitless opportunities to thrive.
Position: Receptionist
Department: Front Office
About the Role
As a Receptionist you will be the welcoming face of RIU Hotels & Resorts ensuring each guests stay begins with a warm and professional experience. Your responsibilities will include managing checkins and checkouts addressing guest inquiries and delivering exceptional service to enhance the guest journey. Youll play a pivotal role in creating memorable stays and embodying the hospitality values that RIU is known for.
What Youll Do
- Welcome guests with a friendly and professional attitude ensuring a smooth checkin and checkout process.
- Handle guest inquiries reservations and special requests with efficiency and care.
- Maintain accurate records of guest accounts and transactions.
- Upsell rooms and services to enhance guest experiences and maximize revenue.
- Collaborate with other departments to resolve guest issues promptly and effectively.
- Ensure the front desk area is organized clean and operates in line with company standards.
- Provide information about hotel facilities activities and local attractions.
What Were Looking For
- A passion for hospitality and delivering outstanding customer service.
- Previous experience in a front office or similar role is preferred.
- Strong multitasking abilities and a problemsolving mindset.
- Excellent communication skills; proficiency in English is required with additional languages being a plus.
- Familiarity with hotel management systems and processes is advantageous.
Why RIU Hotels & Resorts
- Work in some of the most inspiring and beautiful destinations around the world.
- Be part of a diverse global team operating in over 20 countries.
- Benefit from continuous learning and opportunities for career advancement.
- Enjoy a positive and inclusive workplace that values your contributions.
Inclusivity & NonDiscrimination
At RIU Hotels & Resorts we are committed to creating an environment where everyone feels valued and respected. We celebrate diversity and are proud to be an equalopportunity employer. All applicants will be considered without regard to race color religion gender sexual orientation national origin disability or age. Your individuality makes us stronger!
Employment Type
Full Time
Company Industry
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
