Hi Candidates
We are hiring for B2B business GCC Set up for one of the leading Manufacturing shared services at hyderabad location.
Major Responsibilities
Initiate contact with businesses with overdue payments through phone calls emails and
written correspondence.
Negotiate and establish payment plans with debtors considering the companys
requirements & encourage and facilitate prompt payments.
Verify the accuracy of debtrelated information and documentation.
Investigate and resolve any discrepancies or disputes regarding outstanding balances with
customers
Maintain accurate and detailed records of all communication with debtors including
agreements reached payment arrangements and any additional information.
Ensure compliance with all relevant credit insurance policy requirements.
Credit Insurance Management: Stay updated on changes in insurance policy regulations and
adapt collection/ documentation practices accordingly.
Track key dates and submit documents to insurance wherever necessary like NPN
Notifications and Claim Submissions
Provide regular reports on the status of debt collections against target aging of accounts
and other relevant KPI tracking to management.
Prepare necessary documents and analysis for credit exposure approvals from local
management / Corporate credit control team.
Analyze data to identify trends and propose improvements to collection strategies.
Collaborate with legal teams when necessary to initiate legal proceedings for debt recovery.
Prepare and submit necessary documentation for legal actions.
Escalate collection efforts in accordance with company policies including the issuance of
collection letters and involvement of credit insurance agencies / third party collection
agencies if needed.
Strive to maintain positive relationships with debtors to facilitate successful debt recovery.
Handle difficult situations with empathy and professionalism.
Qualifications:
Graduate in Commerce / Finance
At least 23 years professional experience
Excellent computer skills proficient with Microsoft suite of products (particularly Excel) .
Excellent Communication & Negotiation Skills
A selfstarter able to work under pressure in a constantly changing environment.
Team player flexible openminded commercial responsible
High level of motivation and positive approach
Integrity loyalty and confidentiality
Fluent English any other languages a plus