Retail Sales Manager -Food

Key Responsibilities:

1. Sales Leadership & Performance:
   

   • Develop and execute sales strategies to meet or exceed store sales targets.
     
   • Analyze sales data to identify trends opportunities and areas for improvement.
     
   • Set clear performance goals for the retail sales team and monitor progress regularly.
     
   • Motivate and inspire the sales team to achieve individual and storewide sales objectives.
     
   • Ensure that all team members are wellversed in product knowledge and equipped to sell effectively.
     

2. Team Management & Training:
   

   • Recruit hire and train retail sales staff to ensure they are knowledgeable motivated and aligned with the store s goals.
     
   • Provide ongoing training coaching and performance feedback to enhance team performance.
     
   • Conduct regular team meetings to communicate store goals updates and best practices.
     
   • Foster a positive work environment that encourages teamwork accountability and a customerfirst approach.
     

3. Customer Service Excellence:
   

   • Ensure high standards of customer service are maintained at all times addressing customer concerns and issues promptly and professionally.
     
   • Lead by example demonstrating excellent customer service and sales skills on the floor.
     
   • Develop customer loyalty programs and initiatives to enhance the overall shopping experience.
     
   • Handle escalated customer complaints and resolve issues to maintain a positive store reputation.
     

4. Inventory Management:
   

   • Oversee inventory management including stock levels product displays and shelf stocking.
     
   • Monitor product availability ensuring that food items are fresh wellpresented and within sellby dates.
     
   • Collaborate with the supply chain team to manage stock replenishment and minimize outofstock situations.
     
   • Conduct regular inventory counts and audits to ensure accuracy and identify any discrepancies.
     

5. Merchandising & Store Presentation:
   

   • Ensure that the store layout product displays and promotional areas are organized and visually appealing.
     
   • Implement merchandising strategies to drive product visibility especially for new or highmargin products.
     
   • Work with the marketing team to implement instore promotions and seasonal displays.
     
   • Maintain cleanliness and organization of the store ensuring it is always welcoming for customers.
     

6. Financial Management:
   

   • Manage the store s budget and ensure financial goals are met including sales profitability and cost control.
     
   • Monitor daily sales performance and adjust staffing product placement or promotional strategies as needed.
     
   • Analyze P&L reports and suggest improvements to optimize sales and reduce costs.
     
   • Ensure that all sales transactions are processed accurately and securely.
     

7. Compliance & Safety:
   

   • Ensure compliance with health safety and food safety regulations including proper handling storage and labeling of food items.
     
   • Maintain knowledge of local state and federal regulations regarding food sales and retail operations.
     
   • Conduct regular safety checks and implement safety training for the team.
     

8. Reporting & Administrative Tasks:
   

   • Provide regular sales reports and performance metrics to senior management.
     
   • Track and analyze sales data to provide insights into customer preferences market trends and product demand.
     
   • Handle administrative duties such as scheduling payroll and employee documentation.
     

Requirements

Skills & Qualifications:

• Education: Bachelor s degree in Business Retail Management Food Science or a related field (preferred).
  
• Experience: 5 years of experience in retail sales with at least 2 years in a managerial or leadership role ideally in the food retail industry.
  
• Leadership Skills: Proven ability to lead motivate and develop a team to achieve sales goals.
  
• Customer Service: Strong commitment to providing exceptional customer service and resolving issues quickly.
  
• Sales & Marketing: Indepth knowledge of retail sales techniques customer behavior and promotional strategies.
  
• Food Knowledge: Understanding of food safety standards product quality and retail operations in the food industry.
  
• Financial Acumen: Experience managing budgets analyzing sales data and driving profitability.
  
• Technology Proficiency: Familiarity with pointofsale (POS) systems inventory management software and Microsoft Office Suite.
  
• ProblemSolving: Ability to identify problems and take initiative to resolve them efficiently.