Customer Service Patient Calling Representatives
Customer Service Patient Calling Representatives
Posted on :
21-11-2024
Employer Active
1 Vacancy
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Job Description
Requirements:
- Minimum 3 years of experience in customer service within the medical billing industry.
- Strong verbal and written communication skills.
- Familiarity with healthcare billing terminology and insurance processes.
- Ability to multitask and resolve issues efficiently.
Responsibilities:
- Manage inbound and outbound patient calls with professionalism and empathy.
- Address patient inquiries about billing payments and insurance claims.
- Communicate effectively with insurance companies and other stakeholders.
- Educate patients about their financial responsibilities and payment options.
- Maintain accurate records of all interactions in the billing system.
Employment Type
Full Time
Key Skills
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