Change Management Consultant 7916-0309
Change Management Consultant 7916-0309
Posted on :
02-10-2024
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Job Description
HM Note: This hybrid role is three (3) days in office
Scope and nbsp;of and nbsp;Work
- Develop a Change Management Plan that outlines the approach/odology stakeholders training success metrics to track behaviour change and adoption and a sustainability plan that drives and enforces ongoing product management behaviours/mindset
- Conduct and nbsp;a and nbsp;Stakeholder and nbsp;ysis and nbsp;and and nbsp;develop and nbsp;a and nbsp;Stakeholder and nbsp;Map and nbsp;that and nbsp;identifies and nbsp;the and nbsp;different and nbsp;stakeholder and nbsp;personas and nbsp;and and nbsp;potential and nbsp;resistance and nbsp;that and nbsp;may and nbsp;emerge
- Conduct and nbsp;Stakeholder and nbsp;interviews/consultations and nbsp;as and nbsp;required
- Develop and nbsp;a and nbsp;Communications and nbsp;Plan and nbsp;that and nbsp;outlines and nbsp;the and nbsp;key and nbsp;messages and nbsp;based and nbsp;on and nbsp;stakeholder and nbsp;groups and nbsp;and and nbsp;the and nbsp;proposed/recommended and nbsp;mediums/engagement
- Develop and nbsp;a and nbsp;Training and nbsp;Plan and nbsp;that and nbsp;outlines and nbsp;the and nbsp;highlevel and nbsp;learning and nbsp;delivery and nbsp;approach and nbsp;and and nbsp;medium(s) and nbsp;that and nbsp;will and nbsp;be and nbsp;used and nbsp;to and nbsp;deliver and nbsp;the and nbsp;training and nbsp;prerequisites and nbsp;learning and nbsp;objectives and nbsp;and and nbsp;the and nbsp;topics/curriculum and nbsp;that and nbsp;maps and nbsp;to and nbsp;the and nbsp;steps and nbsp;within and nbsp;the and nbsp;CAC and nbsp;Product and nbsp;Management and nbsp;Playbook:
- Step and nbsp;1: and nbsp;Map and nbsp;Product and nbsp;to and nbsp;CAC and nbsp;Taxonomy
- Step and nbsp;2: and nbsp;Define and nbsp;Digital and nbsp;Product and nbsp;Vision and nbsp;for and nbsp;the and nbsp;Product and nbsp;Line
- Step and nbsp;3: and nbsp;Create and nbsp;a and nbsp;Funding and nbsp;Model
- Step and nbsp;4: and nbsp;Build and nbsp;a and nbsp;Backlog
- Step and nbsp;5: and nbsp;Build and nbsp;a and nbsp;Product and nbsp;Roadmap
- Step and nbsp;6: and nbsp;Create and nbsp;the and nbsp;Release
- The and nbsp;learning and nbsp;delivery and nbsp;approach and nbsp;should and nbsp;include and nbsp;the and nbsp;following and nbsp;elements:
- Theory and nbsp; and nbsp;provide and nbsp;the and nbsp;core and nbsp;knowledge and nbsp;areas and nbsp;as and nbsp;it and nbsp;relates and nbsp;to and nbsp;the and nbsp;steps and nbsp;within and nbsp;the and nbsp;CAC and nbsp;Product and nbsp;Management and nbsp;Playbook
- Practice and nbsp; and nbsp;provide and nbsp;the and nbsp;approach and nbsp;on and nbsp;how and nbsp;participants and nbsp;will and nbsp;be and nbsp;able and nbsp;to and nbsp;practice/apply and nbsp;in and nbsp;realtime and nbsp;(where and nbsp;possible) and nbsp;at and nbsp;each and nbsp;step and nbsp;to and nbsp;execute/deliver and nbsp;the and nbsp;outcome and nbsp;in and nbsp;the and nbsp;Playbook
- Coaching and nbsp; and nbsp;provide and nbsp;targeted and nbsp;coaching and nbsp;to and nbsp;participants/pilot and nbsp;groups and nbsp;to and nbsp;help and nbsp;reinforce and nbsp;and and nbsp;guidance and nbsp;as and nbsp;part and nbsp;of and nbsp;the and nbsp;practice. and nbsp;The and nbsp;Change and nbsp;Consultant and nbsp;to and nbsp;recommend and nbsp;the and nbsp;coaching and nbsp;approach and nbsp;and and nbsp;number and nbsp;of and nbsp;coaching and nbsp;hours and nbsp;for and nbsp;the and nbsp;pilot and nbsp;groups and nbsp;(coaching and nbsp;would and nbsp;support and nbsp;the and nbsp;pilot and nbsp;group and nbsp;in and nbsp;executing/delivering and nbsp;the and nbsp;step)
- Develop and nbsp;training and nbsp;materials and nbsp;and and nbsp;deliver and nbsp;training and nbsp;to and nbsp;business and nbsp;and and nbsp;CAC and nbsp;partners and nbsp;participating and nbsp;in and nbsp;Test and nbsp;and and nbsp;Learn(s)
- Deliver and nbsp;training. and nbsp;Training and nbsp;will and nbsp;be and nbsp;delivered and nbsp;to and nbsp;three and nbsp;(3) and nbsp;pilot and nbsp;groups and nbsp;in and nbsp;parallel. and nbsp;Training and nbsp;will and nbsp;be and nbsp;developed and nbsp;and and nbsp;delivered and nbsp;before and nbsp;each and nbsp;step and nbsp;of and nbsp;the and nbsp;Test and nbsp;and and nbsp;Learn and nbsp;pilots
- Identify and nbsp;the and nbsp;KPIs/metrics and nbsp;measure and nbsp;and and nbsp;report and nbsp;on and nbsp;people and nbsp;change and nbsp;success and nbsp;and and nbsp;adoption and nbsp;from and nbsp;the and nbsp;Test and nbsp;and and nbsp;Learn(s)
Responsibilities
- Work and nbsp;with and nbsp;organizations and nbsp;by and nbsp;providing and nbsp;expertise and nbsp;consultative and nbsp;advice and nbsp;guidance and nbsp;and and nbsp;coaching and nbsp;to and nbsp;build and nbsp;knowledge and nbsp;and and nbsp;expertise and nbsp;of and nbsp;change and nbsp;management and nbsp;principles and nbsp;odologies and nbsp;and and nbsp;tools
- Collaborate and nbsp;closely and nbsp;with and nbsp;the and nbsp;product and nbsp;manager and nbsp;who and nbsp;will and nbsp;coach and nbsp;the and nbsp;pilot and nbsp;teams and nbsp;in and nbsp;developing and nbsp;the and nbsp;pilot and nbsp;step and nbsp;deliverables and nbsp;and and nbsp;outputs
- Help and nbsp;leaders and nbsp;and and nbsp;teams and nbsp;enhance and nbsp;their and nbsp;capabilities and nbsp;to and nbsp;understand and nbsp;how and nbsp;change and nbsp;impacts and nbsp;people and nbsp;the and nbsp;reasons and nbsp;why and nbsp;people and nbsp;resist and nbsp;change and nbsp;and and nbsp;how and nbsp;to and nbsp;support and nbsp;people and nbsp;as and nbsp;they and nbsp;transition and nbsp;through and nbsp;change
- Be and nbsp;an and nbsp;active and nbsp;and and nbsp;visible and nbsp;coach and nbsp;to and nbsp;support and nbsp;leaders and nbsp;partners and nbsp;and and nbsp;stakeholders and nbsp;in and nbsp;their and nbsp;role and nbsp;as and nbsp;change and nbsp;champions
- Partner and work collaboratively with key roles such as project managers business ysts process improvement specialists change consultants and leadership to integrate change practices at all levels of the organization
- Develop and nbsp;and and nbsp;implement and nbsp;change and nbsp;management and nbsp;strategies and nbsp;plans and nbsp;and and nbsp;framework
- Lead develop implement and/or provide input in the development of communication plans sponsor roadmaps stakeholder essments training plan and resistance management throughout the lifecycle of the project
- Leads and nbsp;stakeholder and nbsp;management and nbsp;including and nbsp;identification and nbsp;and and nbsp;ysis and nbsp;of and nbsp;key and nbsp;stakeholders and nbsp;and and nbsp;the and nbsp;development and nbsp;of and nbsp;stakeholder and nbsp;engagement and nbsp;strategies
- Ensure the alignment of change management activities with participating stakeholders to remove change barriers smooth the adoption process and contribute to problem solving resulting in successful implementation
- Ensure and nbsp;that and nbsp;clients/partners and nbsp;and and nbsp;stakeholders and nbsp;are and nbsp;actively and nbsp;engaged and nbsp;in and nbsp;the and nbsp;change and nbsp;consulted and nbsp;with and nbsp;and and nbsp;communicated and nbsp;to
- Be and nbsp;able and nbsp;to and nbsp;articulate and nbsp;the and nbsp;purpose and nbsp;of and nbsp;change and nbsp;in and nbsp;a and nbsp;manner and nbsp;that and nbsp;makes and nbsp;sense and nbsp;to and nbsp;impacted and nbsp;stakeholders and nbsp;and and nbsp;provides and nbsp;a and nbsp;compelling and nbsp;picture and nbsp;of and nbsp;the and nbsp;new and nbsp;organization
- Build consensus among clients/partners and stakeholders on specific changes designed to better meet their needs Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns
- Design and nbsp;and and nbsp;conduct and nbsp;change and nbsp;readiness and nbsp;essments and nbsp;evaluate and nbsp;results and nbsp;and and nbsp;present and nbsp;findings and nbsp;to and nbsp;stakeholders and nbsp;to and nbsp;plan and nbsp;and and nbsp;carry and nbsp;out and nbsp;a and nbsp;change and nbsp;management and nbsp;strategy
- Administer and nbsp;measurement and nbsp;systems and nbsp;to and nbsp;track and nbsp;adoption and nbsp;utilization and nbsp;and and nbsp;proficiency and nbsp;of and nbsp;individual and nbsp;changes
- Develops an approach to embed/institutionalize the change to sustain the benefits achieved including knowledge transfer performance management continuous improvement and other related practices
General and nbsp;Ss
- Experience and nbsp;and and nbsp;knowledge and nbsp;of and nbsp;change and nbsp;management and nbsp;industry and nbsp;standards and nbsp;best and nbsp;practices and nbsp;odologies and nbsp;and and nbsp;tools
- Experience and nbsp;in and nbsp;development and nbsp;of and nbsp;training and nbsp;communication and nbsp;and and nbsp;change and nbsp;management and nbsp;strategies and nbsp;and and nbsp;plans
- Ability and nbsp;to and nbsp;work and nbsp;effectively and nbsp;and and nbsp;engage and nbsp;with and nbsp;a and nbsp;diverse and nbsp;group and nbsp;of and nbsp;stakeholders and nbsp;such and nbsp;as and nbsp;senior and nbsp;management and nbsp;and and nbsp;leaders and nbsp;project and nbsp;managers and nbsp;etc.
- Strong and nbsp;conflict and nbsp;management and nbsp;interpersonal and nbsp;and and nbsp;communication and nbsp;ss and nbsp;(written and nbsp;and and nbsp;verbal)
- Experience and nbsp;with and nbsp;project and nbsp;management and nbsp;fundamentals and nbsp;and and nbsp;understanding and nbsp;of and nbsp;the and nbsp;lifecycle and nbsp;of and nbsp;a and nbsp;project
- Excellent and nbsp;active and nbsp;listening and nbsp;ss
- Strong and nbsp;ytical and nbsp;and and nbsp;decisionmaking and nbsp;abilities
- Strong and nbsp;presentation and nbsp;and and nbsp;group and nbsp;facilitation and nbsp;ss
Desirable and nbsp;Ss
- Experience and nbsp;identifying and nbsp;and and nbsp;essing and nbsp;change and nbsp;impacts and nbsp;to and nbsp;the and nbsp;organizations and nbsp;business and nbsp;processes and nbsp;and and nbsp;technology and nbsp;solutions and nbsp;to and nbsp;drive and nbsp;business and nbsp;and and nbsp;people and nbsp;adoption
- Experience and nbsp;leading and nbsp;medium and nbsp;to and nbsp;large and nbsp;transformational and nbsp;change and nbsp;projects
- Experience and nbsp;working and nbsp;with and nbsp;project and nbsp;leads and nbsp;to and nbsp;apply and nbsp;a and nbsp;structured and nbsp;change and nbsp;management and nbsp;approach and nbsp;and and nbsp;odology and nbsp;for and nbsp;the and nbsp;people and nbsp;side and nbsp;change and nbsp;across and nbsp;for and nbsp;igned and nbsp;initiatives
- Experience and nbsp;understanding and nbsp;the and nbsp;program/project and nbsp;and and nbsp;related and nbsp;change and nbsp;management and nbsp;issues and nbsp;by and nbsp;identifying and nbsp;key and nbsp;stakeholders and nbsp;and and nbsp;how and nbsp;they and nbsp;will and nbsp;be and nbsp;impacted and nbsp;by and nbsp;the and nbsp;change
- Experience and nbsp;developing and nbsp;actionable and nbsp;and and nbsp;targeted and nbsp;change and nbsp;management and nbsp;plans and nbsp;that and nbsp;include and nbsp;communications and nbsp;coaching and nbsp;training and nbsp;sponsorship and nbsp;and/or and nbsp;other and nbsp;resistance and nbsp;management and nbsp;activities
- Experience and nbsp;defining and nbsp;and and nbsp;measuring and nbsp;success and nbsp;metrics and nbsp;and and nbsp;monitor and nbsp;change and nbsp;progress and nbsp;to and nbsp;track and nbsp;adoption and nbsp;utilization and nbsp;and and nbsp;proficiency and nbsp;related and nbsp;to and nbsp;changes
- Experience and nbsp;managing and nbsp;the and nbsp;change and nbsp;management and nbsp;process and nbsp;and and nbsp;applying and nbsp;change and nbsp;management and nbsp;best and nbsp;practices and nbsp;to and nbsp;support and nbsp;the and nbsp;project and nbsp;or and nbsp;initiative
- Experience and nbsp;coordinating and nbsp;efforts and nbsp;with and nbsp;other and nbsp;subject and nbsp;matter and nbsp;experts and nbsp;including and nbsp;communications and nbsp;specialists and nbsp;training and nbsp;specialists and nbsp;and and nbsp;human and nbsp;resource and nbsp;consultants and nbsp;during and nbsp;implementation
- Knowledge and nbsp;of and nbsp;product and nbsp;management and nbsp;concepts
- Ability and nbsp;to and nbsp;influence and nbsp;others and nbsp;at and nbsp;all and nbsp;levels and nbsp;within and nbsp;the and nbsp;organization and nbsp;and and nbsp;move and nbsp;towards and nbsp;a and nbsp;common and nbsp;goal
Ss
Experience and S Set Requirements
Price and nbsp; and nbsp;30%
Change and nbsp;Management and nbsp; and amp; and nbsp;Communication and nbsp; and nbsp;70%
- Knowledge and nbsp;of and nbsp;and and nbsp;experience and nbsp;with and nbsp;business and nbsp;transformation and nbsp;process and nbsp;improvement and nbsp;and and nbsp;change and nbsp;management
- Excellent and nbsp;ytical and nbsp;problemsolving and nbsp;and and nbsp;decision and nbsp;making and nbsp;ss
- Excellent and nbsp;interpersonal and nbsp;negotiation and nbsp;and and nbsp;stakeholder and nbsp;management and nbsp;ss
- Ability and nbsp;to and nbsp;prioritize and nbsp;workload and nbsp;demonstrate and nbsp;critical and nbsp;thinking and nbsp;identify and nbsp;problems and nbsp;develop and nbsp;and and nbsp;implement and nbsp;solutions
- Strong and nbsp;customer and nbsp;service and nbsp;orientation and nbsp;to and nbsp;ensure and nbsp;the and nbsp;needs and nbsp;of and nbsp;Clients and nbsp;are and nbsp;effectively and nbsp;met
- Excellent and nbsp;communication/presentation and nbsp;ss and nbsp;in and nbsp;both and nbsp;verbal and nbsp;and and nbsp;written and nbsp;formats and nbsp;to and nbsp;all and nbsp;levels and nbsp;of and nbsp;the and nbsp;organization
- A and nbsp;team and nbsp;player and nbsp;with and nbsp;excellent and nbsp;multitasking and nbsp;abilities and nbsp;and and nbsp;a and nbsp;proven and nbsp;track and nbsp;record and nbsp;for and nbsp;meeting and nbsp;strict and nbsp;deadlines
- Excellent and nbsp;written and nbsp;and and nbsp;oral and nbsp;communication and nbsp;ss and nbsp;including and nbsp;group and nbsp;facilitation and nbsp;ss and nbsp;experience and nbsp;in and nbsp;preparing and nbsp;reports and nbsp;proposals and nbsp;briefing and nbsp;materials and nbsp;presentations and nbsp;and
- other and nbsp;communications
- Welldeveloped and nbsp;research and nbsp;planning and nbsp;and and nbsp;ytical and nbsp;ss and nbsp;to and nbsp;identify and nbsp;yze and nbsp;and and nbsp;evaluate and nbsp;complex and nbsp;situations and nbsp;challenges and nbsp;and and nbsp;priorities and nbsp;to and nbsp;identify and nbsp;and and nbsp;ess
- sources and nbsp;of and nbsp;major and nbsp;risks/issues and nbsp;and and nbsp;to and nbsp;make and nbsp;recommendations and nbsp;to and nbsp;senior and nbsp;executives and nbsp;for and nbsp;resolution and nbsp;options
- Knowledge and nbsp;of and nbsp;and and nbsp;expertise and nbsp;employing and nbsp;organizational and nbsp;effectiveness and nbsp;design and nbsp;and and nbsp;transformation and nbsp;odologies and nbsp;and and nbsp;best and nbsp;practices and nbsp;knowledge and nbsp;of and nbsp;strategic and nbsp;business
- planning and nbsp;models and nbsp;and and nbsp;odologies and nbsp;and and nbsp;expertise and nbsp;as and nbsp;an and nbsp;organizational and nbsp;transformation and nbsp;consultant and nbsp;to and nbsp;senior and nbsp;executives and nbsp;to and nbsp;ess and nbsp;organizational and nbsp;change
- capacity and nbsp;transformation and nbsp;scope and nbsp;and and nbsp;whole and nbsp;system and nbsp;impacts and nbsp;to and nbsp;lead and nbsp;discussions/provide and nbsp;advice and nbsp;on and nbsp;building and nbsp;a and nbsp;strategic and nbsp;framework and nbsp;and and nbsp;business and nbsp;plan and nbsp;and and nbsp;to and nbsp;provide
- superior and nbsp;strategic and nbsp;consultation and nbsp;advice and nbsp;and and nbsp;services and nbsp;to and nbsp;ministry and nbsp;executives
- Knowledge and nbsp;of and nbsp;and and nbsp;demonstrated and nbsp;success and nbsp;in and nbsp;using/implementing and nbsp;change and nbsp;management and nbsp;theories and nbsp;and and nbsp;best and nbsp;practices and nbsp;to and nbsp;recommend and nbsp;and and nbsp;advise and nbsp;executives and nbsp;and
- to and nbsp;build and nbsp;into and nbsp;transformation and nbsp;strategies
- Facilitation and nbsp;ss and nbsp;to and nbsp;lead/facilitate and nbsp;solutionsoriented and nbsp;discussion and nbsp;with and nbsp;executives and nbsp;organizational and nbsp;transformation and nbsp;experts and nbsp;and and nbsp;team and nbsp;members; and nbsp;coaching and nbsp;ss and nbsp;to and nbsp;mentor/coach and nbsp;executives and nbsp;and and nbsp;team and nbsp;members; and nbsp;training and nbsp;ss and nbsp;to and nbsp;develop and nbsp;training and nbsp;materials and nbsp;and and nbsp;lead and nbsp;training and nbsp;sessions and nbsp;with and nbsp;participants
- Training and nbsp;planning and nbsp;and and nbsp; and nbsp;including and nbsp;the and nbsp;ss and nbsp;to and nbsp;develop and nbsp;training and nbsp;materials and nbsp;and and nbsp;lead and nbsp;training and nbsp;sessions and nbsp;with and nbsp;participants
- Excellent and nbsp;oral/written and nbsp;communication and nbsp;ss and nbsp;to and nbsp;make and nbsp;recommendations and nbsp;on and nbsp;organizational and nbsp;transformation and nbsp;communication and nbsp;strategies and nbsp;impact and nbsp;and and nbsp;influence
- decisions and nbsp;prepare and nbsp;and and nbsp;present and nbsp;a and nbsp;variety and nbsp;of and nbsp;briefing and nbsp;notes and nbsp;position and nbsp;papers and nbsp;and and nbsp;reports
- Excellent and nbsp;computer and nbsp;ss and nbsp;to and nbsp;develop/prepare and nbsp;presentations and nbsp;reports and nbsp;tools and nbsp;and and nbsp;resources
Must Haves:
- and nbsp;Experience and nbsp;and and nbsp;knowledge and nbsp;of and nbsp;change and nbsp;management and nbsp;industry and nbsp;standards and nbsp;best and nbsp;practices and nbsp;odologies and nbsp;and and nbsp;tools
- Experience and nbsp;in and nbsp;development and nbsp;of and nbsp;change communication and nbsp;and and nbsp;change and nbsp;management and nbsp;strategies and nbsp;and and nbsp;plans
- Develop and nbsp;training and nbsp;materials and nbsp;and and nbsp;deliver and nbsp;training and nbsp;
- Ability and nbsp;to and nbsp;work and nbsp;effectively and nbsp;and and nbsp;engage and nbsp;with and nbsp;a and nbsp;diverse and nbsp;group and nbsp;of and nbsp;stakeholders and nbsp;such and nbsp;as and nbsp;senior and nbsp;management and nbsp;and and nbsp;leaders and nbsp;project and nbsp;managers and nbsp;etc.
- Experience and nbsp;with and nbsp;project and nbsp;management and nbsp;fundamentals and nbsp;and and nbsp;understanding and nbsp;of and nbsp;the and nbsp;lifecycle and nbsp;of and nbsp;a and nbsp;project
Employment Type
Full Time
Key Skills
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