HM Note: This hybrid role is three (3) days in office
RESPONSIBILITIES and nbsp;
and nbsp;Work and nbsp;with and nbsp;organizations and nbsp;by and nbsp;providing and nbsp;expertise and nbsp;consultative and nbsp;advice and nbsp;guidance and nbsp;and and nbsp;coaching and nbsp;to and nbsp;build and nbsp;knowledge and nbsp;and and nbsp;expertise and nbsp;of and nbsp;change and nbsp;management and nbsp;principles and nbsp;methodologies and nbsp;and and nbsp;tools and nbsp;
and nbsp;Help and nbsp;leaders and nbsp;and and nbsp;teams and nbsp;enhance and nbsp;their and nbsp;capabilities and nbsp;to and nbsp;understand and nbsp;how and nbsp;change and nbsp;impacts and nbsp;people and nbsp;the and nbsp;reasons and nbsp;why and nbsp;people and nbsp;resist and nbsp;change and nbsp;and and nbsp;how and nbsp;to and nbsp;support and nbsp;people and nbsp;as and nbsp;they and nbsp;transition and nbsp;through and nbsp;change and nbsp;
and nbsp;Be and nbsp;an and nbsp;active and nbsp;and and nbsp;visible and nbsp;coach and nbsp;to and nbsp;support and nbsp;leaders and nbsp;partners and nbsp;and and nbsp;stakeholders and nbsp;in and nbsp;their and nbsp;role and nbsp;as and nbsp;change and nbsp;champions and nbsp;
and nbsp;Partner and nbsp;and and nbsp;work and nbsp;collaboratively and nbsp;with and nbsp;key and nbsp;roles and nbsp;such and nbsp;as and nbsp;project and nbsp;managers and nbsp;business and nbsp;analysts and nbsp;process and nbsp;improvement and nbsp;specialists and nbsp;change and nbsp;consultants and nbsp;and and nbsp;leadership and nbsp;to and nbsp;integrate and nbsp;change and nbsp;practices and nbsp;at and nbsp;all and nbsp;levels and nbsp;of and nbsp;the and nbsp;organization and nbsp;
and nbsp;Develop and nbsp;and and nbsp;implement and nbsp;change and nbsp;management and nbsp;strategies and nbsp;plans and nbsp;and and nbsp;framework and nbsp;
and nbsp;Lead and nbsp;develop and nbsp;implement and nbsp;and/or and nbsp;provide and nbsp;input and nbsp;in and nbsp;the and nbsp;development and nbsp;of and nbsp;communication and nbsp;plans and nbsp;sponsor and nbsp;roadmaps and nbsp;stakeholder and nbsp;assessments and nbsp;training and nbsp;plan and nbsp;and and nbsp;resistance and nbsp;management and nbsp;throughout and nbsp;the and nbsp;lifecycle and nbsp;of and nbsp;the and nbsp;project and nbsp;
and nbsp;Leads and nbsp;stakeholder and nbsp;management and nbsp;including and nbsp;identification and nbsp;and and nbsp;analysis and nbsp;of and nbsp;key and nbsp;stakeholders and nbsp;and and nbsp;the and nbsp;development and nbsp;of and nbsp;stakeholder and nbsp;engagement and nbsp;strategies and nbsp;
and nbsp;Ensure and nbsp;the and nbsp;alignment and nbsp;of and nbsp;change and nbsp;management and nbsp;activities and nbsp;with and nbsp;participating and nbsp;stakeholders and nbsp;to and nbsp;remove and nbsp;change and nbsp;barriers and nbsp;smooth and nbsp;the and nbsp;adoption and nbsp;process and nbsp;and and nbsp;contribute and nbsp;to and nbsp;problem and nbsp;solving and nbsp;resulting and nbsp;in and nbsp;successful and nbsp;implementation and nbsp;
and nbsp;Ensure and nbsp;that and nbsp;clients/partners and nbsp;and and nbsp;stakeholders and nbsp;are and nbsp;actively and nbsp;engaged and nbsp;in and nbsp;the and nbsp;change and nbsp;consulted and nbsp;with and nbsp;and and nbsp;communicated and nbsp;to and nbsp;
and nbsp;Be and nbsp;able and nbsp;to and nbsp;articulate and nbsp;the and nbsp;purpose and nbsp;of and nbsp;change and nbsp;in and nbsp;a and nbsp;manner and nbsp;that and nbsp;makes and nbsp;sense and nbsp;to and nbsp;impacted and nbsp;stakeholders and nbsp;and and nbsp;provides and nbsp;a and nbsp;compelling and nbsp;picture and nbsp;of and nbsp;the and nbsp;new and nbsp;organization and nbsp;
and nbsp;Build and nbsp;consensus and nbsp;among and nbsp;clients/partners and nbsp;and and nbsp;stakeholders and nbsp;on and nbsp;specific and nbsp;changes and nbsp;designed and nbsp;to and nbsp;better and nbsp;meet and nbsp;their and nbsp;needs and nbsp;
and nbsp;Identify and nbsp;potential and nbsp;people and nbsp;side and nbsp;risks and nbsp;and and nbsp;anticipated and nbsp;points and nbsp;of and nbsp;resistance and nbsp;and and nbsp;develop and nbsp;plans and nbsp;to and nbsp;mitigate and nbsp;or and nbsp;address and nbsp;concerns and nbsp;
and nbsp;Design and nbsp;and and nbsp;conduct and nbsp;change and nbsp;readiness and nbsp;assessments and nbsp;evaluate and nbsp;results and nbsp;and and nbsp;present and nbsp;findings and nbsp;to and nbsp;stakeholders and nbsp;to and nbsp;plan and nbsp;and and nbsp;carry and nbsp;out and nbsp;a and nbsp;change and nbsp;management and nbsp;strategy and nbsp;
and nbsp;Administer and nbsp;measurement and nbsp;systems and nbsp;to and nbsp;track and nbsp;adoption and nbsp;utilization and nbsp;and and nbsp;proficiency and nbsp;of and nbsp;individual and nbsp;changes and nbsp;
and nbsp;Develops and nbsp;an and nbsp;approach and nbsp;to and nbsp;embed/institutionalize and nbsp;the and nbsp;change and nbsp;to and nbsp;sustain and nbsp;the and nbsp;benefits and nbsp;achieved and nbsp;including and nbsp;knowledge and nbsp;transfer and nbsp;performance and nbsp;management and nbsp;continuous and nbsp;improvement and nbsp;and and nbsp;other and nbsp;related and nbsp;practices and nbsp;
GENERAL and nbsp;SKILLS and nbsp;
and nbsp;Experience and nbsp;and and nbsp;knowledge and nbsp;of and nbsp;change and nbsp;management and nbsp;industry and nbsp;standards and nbsp;best and nbsp;practices and nbsp;methodologies and nbsp;and and nbsp;tools and nbsp;
and nbsp;Experience and nbsp;in and nbsp;development and nbsp;of and nbsp;training and nbsp;communication and nbsp;and and nbsp;change and nbsp;management and nbsp;strategies and nbsp;and and nbsp;plans and nbsp;
and nbsp;Ability and nbsp;to and nbsp;work and nbsp;effectively and nbsp;and and nbsp;engage and nbsp;with and nbsp;a and nbsp;diverse and nbsp;group and nbsp;of and nbsp;stakeholders and nbsp;such and nbsp;as and nbsp;senior and nbsp;management and nbsp;and and nbsp;leaders and nbsp;project and nbsp;managers and nbsp;etc. and nbsp;
and nbsp;Strong and nbsp;conflict and nbsp;management and nbsp;interpersonal and nbsp;and and nbsp;communication and nbsp;skills and nbsp;(written and nbsp;and and nbsp;verbal) and nbsp;
and nbsp;Experience and nbsp;with and nbsp;project and nbsp;management and nbsp;fundamentals and nbsp;and and nbsp;understanding and nbsp;of and nbsp;the and nbsp;lifecycle and nbsp;of and nbsp;a and nbsp;project and nbsp;
and nbsp;Excellent active listening skills Strong analytical and decisionmaking abilities
Strong presentation and group facilitation skills and nbsp;
DESIRABLE and nbsp;SKILLS and nbsp;
and nbsp;Experience and nbsp;identifying and nbsp;and and nbsp;assessing and nbsp;change and nbsp;impacts and nbsp;to and nbsp;the and nbsp;organizations and nbsp;business and nbsp;processes and nbsp;and and nbsp;technology and nbsp;solutions and nbsp;to and nbsp;drive and nbsp;business and nbsp;and and nbsp;people and nbsp;adoption and nbsp; and nbsp;Experience and nbsp;leading and nbsp;medium and nbsp;to and nbsp;large and nbsp;transformational and nbsp;change and nbsp;projects and nbsp; and nbsp;Experience and nbsp;working and nbsp;with and nbsp;project and nbsp;leads and nbsp;to and nbsp;apply and nbsp;a and nbsp;structured and nbsp;change and nbsp;management and nbsp;approach and nbsp;and and nbsp;methodology and nbsp;for and nbsp;the and nbsp;people and nbsp;side and nbsp;change and nbsp;across and nbsp;for and nbsp;assigned and nbsp;initiatives and nbsp; and nbsp;Experience and nbsp;understanding and nbsp;the and nbsp;program/project and nbsp;and and nbsp;related and nbsp;change and nbsp;management and nbsp;issues and nbsp;by and nbsp;identifying and nbsp;key and nbsp;stakeholders and nbsp;and and nbsp;how and nbsp;they and nbsp;will and nbsp;be and nbsp;impacted and nbsp;by and nbsp;the and nbsp;change and nbsp;
and nbsp;Experience and nbsp;developing and nbsp;actionable and nbsp;and and nbsp;targeted and nbsp;change and nbsp;management and nbsp;plans and nbsp;that and nbsp;include and nbsp;communications and nbsp;coaching and nbsp;training and nbsp;sponsorship and nbsp;and/or and nbsp;other and nbsp;resistance and nbsp;management and nbsp;activities and nbsp;
and nbsp;Experience and nbsp;defining and nbsp;and and nbsp;measuring and nbsp;success and nbsp;metrics and nbsp;and and nbsp;monitor and nbsp;change and nbsp;progress and nbsp;to and nbsp;track and nbsp;adoption and nbsp;utilization and nbsp;and and nbsp;proficiency and nbsp;related and nbsp;to and nbsp;changes and nbsp;
and nbsp;Experience and nbsp;managing and nbsp;the and nbsp;change and nbsp;management and nbsp;process and nbsp;and and nbsp;applying and nbsp;change and nbsp;management and nbsp;best and nbsp;practices and nbsp;to and nbsp;support and nbsp;the and nbsp;project and nbsp;or and nbsp;initiative and nbsp;
and nbsp;Experience and nbsp;coordinating and nbsp;efforts and nbsp;with and nbsp;other and nbsp;subject and nbsp;matter and nbsp;experts and nbsp;including and nbsp;communications and nbsp;specialists and nbsp;training and nbsp;specialists and nbsp;and and nbsp;human and nbsp;resource and nbsp;consultants and nbsp;during and nbsp;implementation and nbsp;
and nbsp;Ability and nbsp;to and nbsp;influence and nbsp;others and nbsp;at and nbsp;all and nbsp;levels and nbsp;within and nbsp;the and nbsp;organization and nbsp;and and nbsp;move and nbsp;towards and nbsp;a and nbsp;common and nbsp;goal
Skills
Experience and Skill Set Requirements
General and nbsp;Skills:
- Experience and nbsp;and and nbsp;knowledge and nbsp;of and nbsp;change and nbsp;management and nbsp;industry and nbsp;standards and nbsp;best and nbsp;practices and nbsp;methodologies and nbsp;and and nbsp;tools
- Experience and nbsp;in and nbsp;development and nbsp;of and nbsp;training and nbsp;communication and nbsp;and and nbsp;change and nbsp;management and nbsp;strategies and nbsp;and and nbsp;plans
- Ability to work effectively and engage with a diverse group of stakeholders such as senior management and leaders project managers etc.
- Strong and nbsp;conflict and nbsp;management and nbsp;interpersonal and nbsp;and and nbsp;communication and nbsp;skills and nbsp;(written and nbsp;and and nbsp;verbal)
- Experience and nbsp;with and nbsp;project and nbsp;management and nbsp;fundamentals and nbsp;and and nbsp;understanding and nbsp;of and nbsp;the and nbsp;lifecycle and nbsp;of and nbsp;a and nbsp;project
- Excellent and nbsp;active and nbsp;listening and nbsp;skills
- Strong and nbsp;analytical and nbsp;and and nbsp;decisionmaking and nbsp;abilities
- Strong and nbsp;presentation and nbsp;and and nbsp;group and nbsp;facilitation and nbsp;skills
and nbsp;
Desirable and nbsp;Skills
- Experience identifying and assessing change impacts to the organizations business processes and technology solutions to drive business and people adoption
- Experience and nbsp;leading and nbsp;medium and nbsp;to and nbsp;large and nbsp;transformational and nbsp;change and nbsp;projects
- Experience working with project leads to apply a structured change management approach and methodology for the people side change across for assigned initiatives
- Experience understanding the program/project and related change management issues by identifying key stakeholders and how they will be impacted by the change
- Experience developing actionable and targeted change management plans that include communications coaching training sponsorship and/or other resistance management activities
- Experience defining and measuring success metrics and monitor change progress to track adoption utilization and proficiency related to changes
- Experience managing the change management process and applying change management best practices to support the project or initiative
- Experience coordinating efforts with other subject matter experts including communications specialists training specilists and human resource consultants during implementation
- Ability and nbsp;to and nbsp;influence and nbsp;others and nbsp;at and nbsp;all and nbsp;levels and nbsp;within and nbsp;the and nbsp;organization and nbsp;and and nbsp;move and nbsp;towards and nbsp;a and nbsp;common and nbsp;goal
and nbsp;
Evaluation and nbsp;criteria:
and nbsp;
Change and nbsp;Management: and nbsp;25%
Interpersonal and nbsp;Influencing and nbsp;and and nbsp;Communications and nbsp;Skills: and nbsp;25%
Project and nbsp;Management and nbsp;Skills: and nbsp;20%
Analyzing/ProblemSolving and nbsp;Skills: and nbsp;20%
Technical and nbsp;Skills: and nbsp;10%
MUST HAVES:
- Change management
- Stakeholder management
- Analytical skills