12194Application Development and Support Engineer
12194Application Development and Support Engineer
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Job Description
Do UT UAT and implementation
Understand business process issues/inquiries raised by user and support user tikcets for the issues/inquiries
Evaluating business processes anticipating users requirements uncovering areas for improvement and providing/suggesting solutions.
Conducting meetings with users to understand the issues and support with investigation and findings
Effectively communicating your insights and plans to crossfunctional team members and management.
Gathering critical information from meetings with various stakeholders and producing useful reports.
Working closely with users development team support team project/support lead/manager
Exceptional analytical and conceptual thinking skills.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Providing user training to business users and business process training to junior staff and technical team.
Performing user acceptance testing.
Prioritizing initiatives based on business support needs and requirements.
Serving as a liaison between stakeholders and users.
Good if have exposure as a BA for SCM applications especially planning.
Someone who looks at the bigger picture
Ability to work with various teams in a complex environment and under pressure
Should have experience of gathering and documenting high quality business requirements (functional & nonfunctional) after receiving KT from users
Strong team player able to share information effectively with stake holders
Ability to be flexible in approach and to manage changing priorities
Understand system data structures data flows and have an understanding of IT landscapes API development system design principles and can influence the direction of systems development
Experience in SQL or similar kind of Languages.
Should have experience of BAU support using ticketing tool like Jira Remedy on Demand
Employment Type
Full Time
Company Industry
Key Skills
- Apprentice
- BMS Operating
- General Management
- Bakery & Pastry
- ESI
