Level 11 11 HDC4 Summary: As a Network Operations Representative you will design specialist solutions in line with business needs. You will act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Your role will involve delivering business value to the project and working with clients on performance and process optimization. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely delivery of specialist solutions to meet client requirements. Track and report performance measurements and SLAs of service fulfillment teams. Collaborate with clients to optimize performance and process efficiency. Provide expertise in network infrastructures to design and implement solutions. Troubleshoot and resolve network issues to ensure smooth operations. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Good To Have Skills: Experience with Cisco Firewall. Strong understanding of network protocols and technologies. Knowledge of network security principles and best practices. Experience in configuring and managing network devices. Familiarity with network monitoring and troubleshooting tools. Additional Information: The candidate should have a minimum of 2 years of experience in Network Infrastructures. This position is based at our Hyderabad office. An Any graduate is required.