Infor M3 Admin.
Location : Remote
Duration: Long Term
Responsibilities:
Responsible for daytoday administration of the Infor M3 system including user administration release management system testing and troubleshooting. Configuration including building and maintaining user roles workflows process forms reports inquiries ERP System master data and other similar tasks. Create manage and document reports and dashboards to provide users with insights and key metrics. Monitor system performance and troubleshoot issues to assist IT and users with an efficient use of data needed from the Infor M3 platform including Infor DMP ION and IDM solutions. Coordinate the implementation of new features and updates to keep the Infor M3 platform uptodate and secure. Work with other internal IT staff and external service providers to ensure integration with systems such as Salesforce (CRM) HRIS Azure Cloud Platform for data staging & Datawarehouse needs and other SaaS applications. System administration involving user on and offboarding user access updates and other administrative tasks as needed. Collaborate with the Accounting Supply Chain Operations Sales and Finance Team(s) and other stakeholders to assess business requirements and propose system solutions. Provide audit support through generating reports developing documentation and performing completeness and accuracy checks. Complete testing during new system implementation projects and regression testing for scheduled system releases. Proactively identify opportunities for improvement and suggest projects to streamline business operations where applicable. Create systems documents including architectural design business requirements functional design user manuals test scripts and training materials. Develop and maintain detailed documentation of system configurations procedures and best practices. Conduct periodic training for end users on current and new system features and processes. Skills Required:
- At least 3 years of Infor ION /Infor M3 administration
- Demonstrates knowledge of Infor Tools Administration and Databases with handson experience in Onprem Infor OS administration like M3 ION IDM Factory Track etc.
- Infor M3 technical expertise in system administration and support is mandatory
- Demonstrates knowledge in overall Infor ERP Architecture.
- Good knowledge of roles and responsibilities within Infor M3 and DMP
- Ability to provide solutions and suggest best practices in Infor M3 Administration.
- Ability to solve complex systems problems quickly with little technical guidance and develop corrective measures Infor M3 technical expertise in system administration and support
- Candidates with other system administration experience may also be considered
- Strong Experience with solution delivery life cycle processes (e.g. Agile DevOps Waterfall etc.)
- Ability to document user stories and data flows is required
- Working knowledge of the Windows server operating system and SQL Server databases
- Demonstrates expertise with SQL queries performance finetuning
- Demonstrates analytical skills with excellent data collection and analysis in performing root cause analysis.
- Ability to effectively articulate technical challenges and solutions
- Ability to multitask in a fastpaced environment understanding priorities and resolving issues in a timely manner
- Strong interpersonal & communication skills and ability to work in a team environment is critical
- Ability to think abstractly and deal well with ambiguous/undefined problems
- Demonstrates technical documentation verbal and written communication skills and presentation skills.
- Obsession with quality operational excellence and customer experience
Preferred:
- Bachelors degree in computer science / MIS / business administration or a related discipline with a minimum of 6 years prior related experience
- Working knowledge of Infor Extensions custom BOD/BDE development and other integration experience is highly desired
- Advanced Microsoft office skills
- Demonstrated proficiency with Java C or similar modern programming languages
- Experience with distributed (multitiered) systems algorithms and databases
Tekshapers is an equal opportunity employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law.