Windows L2
Windows L2
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Job Description
Windows Cluster Performance issue RDP issue and HyperV.
Good experience required on HyperV management.
Cluster Strong Knowledge and experience required for MS Failover Cluster Installation
configuration and troubleshooting of cluster issues. Ability to provide the RCA with the
available logs.
Windows Server 2008 till 2022 installation configuration and end to end support for OS
related issues. Dump file analysing.
Patching Good Experience required in Windows patching and HyperV host patching.
Good Knowledge required on DNS DHCP and GPO.
Tools Good experience required on various MS tools like Perfmon procmon and netmon.
Scripting Good to have PowerShell scripting knowledge.
Process Good Knowledge on ITIL process.
Effective polished interaction with customer to gather information quickly; explain
customer responsibilities in resolving issue; communicate next steps and status; and inspire
confidence
The successful Support Engineer has the drive and intellectual horsepower to resolve
difficult customer issues; directly supports customers through telephone email and chat
services as applicable
Demonstrable troubleshooting skills
Crossteam collaboration
Employment Type
Full Time
Company Industry
Key Skills
- Dhcp
- SQL
- Active Directory
- OS
- Windows
- System Administrations
- Trouble Shooting
- Database
- Infrastructure
- Linux
- SAN
- Poweshell
- Backup
- hardware
- Dns
