Digital Workplace Engineer Microsoft Teams L3
Digital Workplace Engineer Microsoft Teams L3
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Job Description
Job Description:
- Support daytoday operations of Microsoft Teams and Voice Environments ensuring system functionality and monitoring system health across the O365 Tenant.
- Keep Microsoft Teams environments updated with the latest Microsoft updates and policies and features.
- Monitor and maintain call quality and reliability using the Call Quality Dashboard (CQD) identifying users experiencing poor call quality. Generate update and manage CQD reports.
- Possess indepth knowledge of managing Teams within Microsoft 365 encompassing all functionalities.
- Experience in configuring and managing Teams Operator Connect and Direct Routing.
- Configure and manage all Teams settings policies and upgrades.
- Recover deleted data and chat history for users and recover deleted content within Teams environments.
- Set up security policies for Teams usage within the organization.
- Manage app publishing within the Teams admin center and work with SharePoint Online PowerApps and OneDrive for Business.
- Manage calendar and meeting settings including configurations and bridges.
- Troubleshoot complex Teams functionality issues for the entire tenant.
- Create and maintain comprehensive documentation such as HighLevel Design (HLD) and LowLevel Design (LLD) of system and application configurations and changes.
Employment Type
Full Time
Company Industry
Key Skills
- Client Server
- Abinitio
- Acting
- Accounts Assistant Credit Control
- Light Bus And Heavy Bus
- Dns
