Data Entry Specialist
Data Entry Specialist
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Job Description
Job Title: Data Entry Specialist
Job Overview:
As a Data Entry Specialist at ELT Corporate you will play a key role in supporting the data enrichment process within our Zoho CRM and other applications with Zoho one. You will ensure accurate and complete profiling of leads and clients assist in research activities and support the sales team by updating and enriching client data. This role also involves reviewing sales recordings and providing valuable input for sales training. You will work closely with various teams to maintain uptodate and reliable information in our CRM system directly contributing to the effectiveness of our sales and marketing efforts.
Key Responsibilities:
Data Enrichment and CRM Management:
Support the data enrichment process within the CRM system ensuring all client and lead profiles are complete and accurate.
Research and gather information on potential clients and leads using online resources to ensure data accuracy and completeness.
Regularly update CRM profiles ensuring all fields are populated correctly to support sales and marketing efforts.
Conduct discovery calls with clients if needed to gather the necessary information to complete CRM profiles.
Sales Support:
Listen to sales call recordings and extract relevant client data for profiling purposes.
Ensure that sales call recordings can be effectively used for future sales training and reference.
Assist in preparing reports based on completed data entry tasks and CRM updates.
Communication and Reporting:
Communicate effectively with clients and internal teams to gather additional information as required.
Provide clear and concise reporting on completed tasks and data profiling activities.
Collaborate with the sales and marketing teams to ensure data accuracy and alignment with business goals.
Learning and Technology:
Stay curious and motivated to learn about CRM systems Zoho ERP functionalities and how they relate to business operations.
Support the team by improving processes and systems to enhance data management and workflow efficiency.
Qualifications:
Education: High school diploma or equivalent; Bachelors degree in Business Administration Marketing or a related field (preferred but not required).
Experience: 0 1 year of experience in a data entry or administrative role. Previous experience with CRM systems is a plus.
Technical Skills:
Basic proficiency in Microsoft Office Suite (Excel Word etc.)
Familiarity with CRM systems (Zoho preferred) or quick technology learner.
Comfortable with internet research and data collection from various online sources
Communication Skills: Strong verbal and written communication skills.
Attention to Detail: High level of accuracy and attention to detail in data entry and reporting.
ProblemSolving: Ability to research independently and find information to complete data profiles.
Requirements
Eligibility Criteria:
0 1 year of experience in a data entry administrative or CRMrelated role.
Commitment to learning new technologies particularly within the Zoho ecosystem.
Strong organizational skills and ability to manage multiple tasks efficiently.
Proactive attitude and selfmotivated to contribute to team success.
Good communication skills and comfort with client interactions if required.
Responsibilities: 1. Lead Generation: Identify and target potential customers to generate new business opportunities. Utilize various channels for lead generation, including inbound leads from different sources. 2. Lead Qualification: Contact and qualify potential customers to assess their suitability for our products/services. Set appointments and follow up on leads to progress them through the sales pipeline. 3. Cold Calling: Initiate and conduct cold calls to potential clients to generate interest and identify sales opportunities. Utilize effective cold calling techniques to overcome objections and establish initial interest. 4. Sales Pipeline Management: Track and report progress towards meeting sales goals. Collaborate with the sales team to develop effective strategies for reaching sales targets. 5. CRM Utilization: Use customer relationship management (CRM) software, with preference for Zoho CRM, to manage leads and sales activities. Ensure accurate and timely updates in the CRM system to facilitate effective communication within the team. 6. Market Awareness: Stay up-to-date on market trends, competition, and industry developments. Attend networking events and trade shows to build relationships and generate leads. 7. Reporting: Provide regular reports on sales activities and results to management. Requirements and Skills: - 1-3 years of experience in sales or customer service. - Proficiency in customer relationship management (CRM) software, experience with Zoho CRM is a bonus. - Strong verbal and written communication skills. - Ability to build and maintain relationships with potential clients. - Knowledge of effective sales techniques and strategies. - Strong problem-solving and negotiation skills. - Time management and organizational skills. - Ability to work independently and collaboratively as part of a team. - Flexibility and adaptability to change. - Desire to learn and grow in the sales field. - Bachelor s degree in business or a related field.
Employment Type
Full Time
