Client Engagement Manager - Recruitment
Client Engagement Manager - Recruitment
Posted on :
22-11-2024
Employer Active
1 Vacancy
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Job Description
Role Overview
We are seeking a dynamic and resultsoriented Client Engagement Manager to lead client relationships and ensure the successful delivery of legal services. The ideal candidate will serve as a trusted advisor to our clients aligning our capabilities with their business objectives to drive impactful outcomes.
Key Responsibilities
- Client Relationship Management:
- Build nurture and manage strong relationships with clients to ensure longterm partnerships.
- Act as the primary point of contact understanding client needs and addressing their concerns effectively.
- Service Delivery Oversight:
- Oversee the delivery of legal services ensuring alignment with client expectations quality standards and deadlines.
- Collaborate with internal teams to ensure seamless project execution and resource allocation.
- Business Development:
- Identify opportunities to expand service offerings and deepen client engagement.
- Work closely with the sales and marketing teams to support business development efforts.
- Strategic Consulting:
- Understand client business goals and provide insights to optimize their legal operations.
- Stay informed of industry trends and proactively offer solutions that drive client success.
- Performance Management:
- Track and report on engagement performance using metrics to ensure continuous improvement.
- Gather and analyze client feedback to refine service offerings and enhance satisfaction.
Qualifications & Experience
- Bachelors degree in law business or a related field; a legal qualification is preferred.
- 5 years of recruitment experience preferably in the legal professional services or consulting sectors.
- Demonstrated ability to manage complex client engagements and deliver results.
- Strong understanding of legal services and/or legal recruitmentis an advantage.
Skills & Attributes
- Exceptional interpersonal and communication skills with the ability to engage at all organizational levels.
- Strategic thinker with a clientcentric mindset.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Proficiency in data analysis and reporting to measure success and identify opportunities.
- Proactive adaptable and solutionsdriven approach.
Employment Type
Full Time
Key Skills
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