Client: State of North Carolina Job Title: Senior ServiceNow Developer Duration: 12 Months Start Date: ASAP Location: 1020 Birch Ridge Drive Raleigh NC 27610 (Remote) Position Type: Contract Interview Type: Webcam Interview Only Ceipal ID: SNCSERV613VH Requirement ID: NCDOT Technical Specialist Junior (751613)
***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day a town expense.
***There will be times when this position will be required for onsite meetings in the Raleigh area but most of the work will be remote. The candidate will need to reside in North Carolina preferably within commuting distance to Raleigh.
Description ServiceNow Technical Specialist for HRSD/WSD ITOM ITSM and SPM Candidates must reside in NC preferably within commuting distance to Raleigh. We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing developing and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs as well as providing ongoing support and maintenance.
Responsibilities:
Design and Development: Create and manage ServiceNow applications and modules including form design workflow creation and custom scripting.
Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business including incident management change management problem management and more.
Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services APIs or other integration tools.
Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform including debugging and troubleshooting problems with scripts workflows or integrations.
Documentation: Develop and maintain technical documentation for ServiceNow configurations customizations and integrations.
Collaboration: Work closely with business analysts project managers and endusers to understand requirements and provide solutions that meet their needs.
Best Practices: Implement best practices for ServiceNow development and administration including coding standards testing procedures and change management processes.
Upgrades and Maintenance: Participate in system upgrades and maintenance activities ensuring minimal disruption to business operations.
Required/Desired/Highly desired Skills:
Proven ServiceNow experience ( Required 3 Years)
Web applications networks protocols and email (SMTP POP3) ( Required 3 Years)
Basic understanding of ITIL v3 methodologies ( Required 3 Years)
Understanding of enterprise IT architecture ( Required 3 Years)
Working knowledge of relational databases ( Required 3 Years)
Web Technologies (XML HTML JAVA Script AJAX CSS HTTP etc.) ( Required 3 Years)
Impeccable timemanagement and record keeping ( Required 5 Years)
The ability to take complex enduser requirements to code ( Required 5 Years)
A positive cando attitude & willingness to learn ( Required 5 Years)
A strong personal commitment to quality service ( Required 5 Years)
The ability to work independently and with a team ( Required 3 Years)
LDAP directories such as: Active Directory eDirectory OpenLDAP. ( Required 3 Years)
Excellent communication
V Group Inc. is an IT Services company which supplies IT staffing project management and delivery services in software network help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR CA DE FL GA IL KY MD ME MI NC NJ NY OH OR PA SC TX VA and WA. If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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