Dispatch Executive Assistant Jobber and Kanban Expert
Dispatch Executive Assistant Jobber and Kanban Expert
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3-2years
USD USD 4 - 620
1 Vacancy
Job Description
This is a remote position.
Scope
Fulltime role: 40 hours a week with one hour lunch daily
Monday to Friday 9am6 pm Vancouver Time // 1:00am 10:00am Manila
Vancouver CAN
Responsibilities
Answer inbound calls and provide excellent customer support
Assist Service Coordinator with outbound calls
Schedule appointments with customers that have received the parts shipped to them
Assist technicians with coordinating customer communication
Email and Calendar management
Address quote and appointment requests
Help book in Warranty customers
Enter customer information & create job records in Jobber CRM under corresponding warranty companys account
Ensure matching warranty claim exists in Warranty Kanban CRM
Submit booked in appointmemts in CRM Jobber
General administrative duties
Requirements
Minimum 3 year tenure experience in call center providing excellent customer support/managerial role a MUST
Experienced Executive Assistant for at least 2 years
Excellent English and conversational communication skills
No Accent or with Neutral Accent
Experienced in CRM Tools a MUST and preferably Kanban and Jobber
Background in banks appliance centers and technical roles is a plus
Training and modules provided
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Steady freelance job
Minimum 3 year tenure experience in call center providing excellent customer support/managerial role a MUST Experienced Executive Assistant for at least 2 years Excellent English and conversational communication skills No Accent or with Neutral Accent Experienced in CRM Tools a MUST and preferably Kanban and Jobber Background in banks, appliance centers and technical roles is a plus Training and modules provided
Education
N/A
Employment Type
Full Time
