Telesales Executive
Telesales Executive
Posted on :
21-11-2024
Employer Active
1 Vacancy
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Job Description
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing indepth knowledge of customer products and services to make suitable recommendations based on customers needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Requirements
- Bachelors or associates degree in marketing communications business administration or related field is preferred.
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proven experience working as a telesales executive.
- Proficiency in all Microsoft Office applications.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problemsolving skills.
- Effective communication skills.
The ability to be flexible and respond positively to new situations The ability to communicate effectively with others The ability to build a high-performing team The ability to resolve challenges using analytical skills and logic The ability to manage time effectively The ability to communicate, collaborate, and respond to others
Education
12th/Graduate
Employment Type
Full Time
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