Junior Night Manager D2
Junior Night Manager D2
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Job Description
Are you an aspiring hospitality professional ready to take your next step Our client is searching for a Junior Night Manager to join their team and support the seamless operation of their venue during night hours. This role is ideal for someone with a passion for guest service attention to detail and a commitment to maintaining high standards during overnight operations.
Responsibilities:
- Supervise and support night staff in delivering consistent highquality customer service.
- Oversee guest checkins checkouts and late arrivals ensuring a smooth experience and responding to guest inquiries or concerns.
- Monitor security procedures conduct nightly safety checks and address any urgent maintenance issues.
- Manage inventory and restocking of supplies to ensure efficient operations for the following day.
- Handle cash transactions reconcile the till and prepare shift reports for management review.
- Support and train the night team in safety protocols and standard operating procedures to maintain a secure environment.
- Collaborate with the day management team to identify process improvements and maintain service continuity.
- Review and respond to customer feedback using insights to enhance the guest experience.
Qualifications:
- 12 years of experience in a supervisory role in hospitality or a related field.
- Strong communication and customer service skills with the ability to manage guest concerns efficiently.
- Familiarity with security protocols and safety procedures with a focus on creating a safe environment for guests and staff.
- Basic financial and cash handling experience including endofshift reconciliation.
- Ability to work independently lead a team and maintain composure during busy or challenging periods.
- Flexibility to work night shifts including weekends and holidays.
If youre ready to take on a rewarding role that offers handson experience and growth potential we want to hear from you. Join a team that values high standards teamwork and dedication to exceptional guest service!
Employment Type
Full Time
