Customer Support With Microsoft SQL - Bangalore
Customer Support With Microsoft SQL - Bangalore
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1 Vacancy
Job Description
We are seeking a skilled Customer Care Support Specialist with experience in datadriven processes and technical support.
Key Responsibilities:
- Provide exceptional customer support through data analysis and troubleshooting.
- Utilize Microsoft SQL for querying and resolving customer issues.
- Manage and improve datadriven processes to enhance customer experience.
- Support and manage tasks related to Cisco Commerce (preferred).
- Work collaboratively with crossfunctional teams to resolve technical issues.
- Ensure timely resolution of customer queries in a rotational shift model.
- Experience: 4 to 10 years in a customer care support role.
- Location Bangalore
- Technical Skills:
- Proficiency in Microsoft SQL.
- Knowledge of datadriven processes and support methodologies.
- Familiarity with Cisco Commerce (good to have).
- Proficiency in Microsoft SQL.
- Soft Skills:
- Strong communication and interpersonal skills.
- Excellent problemsolving and analytical abilities.
- Strong communication and interpersonal skills.
- Shift: Rotational shifts.
- Mode: Hybrid (combination of remote and onsite work).
We are seeking a skilled Customer Care Support Specialist with experience in data-driven processes and technical support. The ideal candidate will have expertise in Microsoft SQL, strong problem-solving skills, and the ability to work in a dynamic, customer-centric environment. Experience with Cisco Commerce is a plus. Location: Bangalore Must-Have: The candidate should have 4 years of relevant experience in Customer Support and Microsoft SQL & Data-driven process Key Responsibilities: Provide exceptional customer support through data analysis and troubleshooting. Utilize Microsoft SQL for querying and resolving customer issues. Manage and improve data-driven processes to enhance customer experience. Support and manage tasks related to Cisco Commerce (preferred). Work collaboratively with cross-functional teams to resolve technical issues. Ensure timely resolution of customer queries in a rotational shift model. Experience: 4 to 10 years in a customer care support role. Location - Bangalore Technical Skills: Proficiency in Microsoft SQL. Knowledge of data-driven processes and support methodologies. Familiarity with Cisco Commerce (good to have). Soft Skills: Strong communication and interpersonal skills. Excellent problem-solving and analytical abilities. Additional Details: Shift: Rotational shifts. Mode: Hybrid (combination of remote and on-site work).
Education
Graduate
Employment Type
Full Time
