Relationship Development
Relationship Development
Posted on :
20-11-2024
Employer Active
1 Vacancy
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Job Description
The DSA Activation role involves engaging active and inactive Direct Selling Agents (DSAs) across India through outbound and inbound calls. Responsibilities include addressing DSA concerns fostering engagement and promoting service and sales initiatives to support business goals.
Proficient in English
Strong communication and service/sales skills.
Requirements
Females requirement only
Graduate with 34 years of Outbound customer support or relationship development experience ideally in BFSI.
Salary UPTO 40000 per
month
Requirements:1. Bachelor's degree in any field. 2. Excellent communication skills, both written and verbal. 3. Strong problem-solving abilities and attention to detail. 4. Ability to multitask and prioritize tasks effectively. 5. Experience in customer service or a related field is preferred but not required. Key Responsibilities: 1. Responding promptly to customer inquiries with professionalism and empathy. 2. Resolving customer complaints and issues efficiently while maintaining a positive customer experience. 3. Providing accurate information about products, services, and policies to customers. 4. Processing orders, returns, and exchanges according to company policies and procedures. 5. Collaborating with other teams to escalate and resolve complex customer issues. 6. Documenting customer interactions and feedback to improve service quality.
Employment Type
Full Time
Key Skills
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