This is a remote position.
Paradigm in seeking a Legal Specialist to support our client a global leader in the legal services space. Customer service is a crucial part of this role as a large portion of time will be spent communicating with customers or clients via phone and email.
Type: 1 Year Contract
Location: Remote USA (Must live within 50 miles of Beaverton OR/Phoenix AZ)
Benefits: Medical dental vision life 401K PTO and sick leave
Responsibilities of the Legal Specialist:
- Respond to complex inquiries from claimants and clients
- Adhere to standard protocols procedures and instructions from the Project Manager and Supervisors as well as implementing feedback as required
- Work effectively in a highly collaborative environment with a variety of business partners
- Create monitor and update scripting and procedures for claims and correspondence team
- Assist the supervisor or Project Manager in resolving any issues that might arise
- Monitor the overall health of the case by identifying any errors and creating solutions for resolution
Requirements
Our skills and experience wish list includes:
- Juris Doctorate from an accredited US law school or foreign law degree and LLM
- Customer service focused
- Outstanding written and verbal communication skills are required
- Ability to communicate complex ideas to diverse audiences clearly
- Ability to handle changing or competing priorities to support business needs
- Strong technical orientation excellent computer skills exceptional planning and organizational skills critical thinking and a keen attention to detail are all required
- Experience with MS Office Suite specifically Word Excel Access and Outlook.
Benefits
Paradigm offers medical dental vision life 401K PTO and sick days.
About Us Paradigm
Want to love Mondays Its possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. Were connected with some of the most innovative tech companies around giving our employees that competitive edge needed in todays job market.
Paradigm Information Services does not discriminate based on race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Our skills and experience wish list includes: Juris Doctorate from an accredited US law school or foreign law degree and LLM Customer service focused Outstanding written and verbal communication skills are required Ability to communicate complex ideas to diverse audiences clearly Ability to handle changing or competing priorities to support business needs Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required Experience with MS Office Suite, specifically Word, Excel, Access and Outlook.