Legal Administrative Specialist ZR18715JOB
Legal Administrative Specialist ZR18715JOB
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USD USD 5 - 800
1 Vacancy
Job Description
This is a remote position.
Job Title: Receptionist
Schedule:
- FullTime
- Monday to Friday 8:00 AM 5:00 PM (EST)
Key Responsibilities:
Client Communication:
- Handle inbound calls promptly and professionally providing a positive first impression.
- Direct calls to appropriate team members.
- Conduct initial intake for potential clients gathering essential information and scheduling consultations.
- Follow up with client inquiries nurturing leads and ensuring timely responses.
- Handle inbound calls promptly and professionally providing a positive first impression.
Administrative Support:
- Log call details and client information into the firm s CRM system (Pipedrive).
- Assist with scheduling and calendar management for consultations.
- Organize and document all client communications.
- Maintain confidentiality and handle sensitive client information with professionalism.
- Log call details and client information into the firm s CRM system (Pipedrive).
Technology Utilization:
- Use and manage CRM systems particularly Pipedrive to ensure accurate and uptodate client records.
- Efficiently handle a streamlined intake process using designated software.
- Use and manage CRM systems particularly Pipedrive to ensure accurate and uptodate client records.
Requirements
Qualifications:
- Previous experience in a receptionist customer service or administrative role preferably in a legal or professional setting.
- Excellent verbal and written communication skills with a professional and empathetic tone.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize effectively in a remote work environment.
- Proficient in CRM systems and office software with experience in Pipedrive preferred.
- Highspeed internet connection and a quiet professional home office setup.
- Basic understanding of legal terminology or a willingness to learn quickly.
Previous experience in a receptionist, customer service, or administrative role, preferably in a legal or professional setting. Excellent verbal and written communication skills with a professional and empathetic tone. Strong organizational skills and attention to detail. Ability to multitask and prioritize effectively in a remote work environment. Proficient in CRM systems and office software, with experience in Pipedrive preferred. High-speed internet connection and a quiet, professional home office setup. Basic understanding of legal terminology or a willingness to learn quickly.
Education
N/A
Employment Type
Full Time
