As a Telecaller you will be responsible for reaching out to IT Managers and Purchase Managers to promote the company s products or services. Your primary goal will be to generate leads build relationships with decisionmakers and contribute to the company s sales growth by offering tailored solutions based on their needs. You will play a key role in the companys sales strategy through proactive communication and followup.
- Make outbound calls to IT Managers and Purchase Managers to introduce and promote products or services.
- Explain product features benefits and pricing focusing on how they meet the specific needs of IT and procurement departments.
- Identify qualify and generate leads by understanding their business requirements and procurement timelines.
- Build and maintain strong relationships with IT and Purchase Managers to foster longterm engagement.
- Follow up with potential leads answer customer inquiries and ensure the sales process progresses smoothly.
- Collaborate with the sales team to ensure qualified leads are properly handed off for closing.
- Maintain detailed records of customer interactions feedback and sales outcomes in the CRM system.
- Meet or exceed daily weekly and monthly lead generation and sales targets.
- Provide insights on customer feedback and industry trends to improve sales strategies.
Requirements
- Bachelor s degree in Business IT or a related field.
- Proven experience in tele calling telemarketing or outbound sales especially in B2B environments.
- Strong communication persuasion and interpersonal skills to engage IT Managers and Purchase Managers effectively.
- Basic understanding of IT products/services and procurement processes.
- Proficiency in CRM software for managing leads and tracking interactions.
- Goaloriented selfmotivated and able to thrive in a fastpaced environment.
- Excellent organizational and time management skills.
Benefits
- Health insurance coverage for self spouse and kids.
- Longterm benefit plan with employer matching contributions.
- Opportunities for professional development and advancement within the organization.
- Able to work independently, remotely from home and on company premises in Bangalore - Fluent in Spoken and Written English - Able to work EMEA & APAC office hours - Intermediate IT skills. - 2+ years experience working in an IT environment - Asset management experience. - Windows & MacOS operating system experience. - Knowledge of the ITIL reference model is preferable.
Education
Bachelor's degree