Product Manager Latam -
Product Manager Latam -
Posted on :
26-10-2024
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Job Description
SUMMARY OF ROLE
Our client is looking for a motivated team member that has a passion for eCommerce who wants to grow with our agency to develop into an industry leader in the space. The Senior Product Manager is a key leader within the product management team responsible for overseeing complex projects mentoring team members and supporting strategic department initiatives. This role requires deep expertise in ecommerce particularly within the Shopify ecosystem and the ability to independently manage highstakes projects while maintaining strong client relationships. The Senior Product Manager is also expected to contribute to internal process improvements develop functional specifications and ensure that project teams operate efficiently and effectively.
TRAITS
- Strategic thinker with a visionary approach able to see the bigger picture while managing the details.
- Confident and assertive in decisionmaking with the ability to lead highstakes projects and guide teams through complex challenges.
- Resilient and calm under pressure capable of managing multiple priorities and tight deadlines without compromising quality.
- Inspirational mentor and leader fostering a culture of continuous improvement and excellence within the team.
- Highly analytical with a datadriven mindset using insights to inform decisions and optimize project outcomes.
RESPONSIBILITIES
Project Leadership:
- Independently manage and lead multiple complex projects from inception to completion ensuring that they are delivered on time within scope and within budget.
- Maintain a high level of billable time (80%) while overseeing project teams and ensuring efficient resource utilization.
- Act as a proactive consultant identifying opportunities for project savings optimizing timelines and managing changes to project scope.
- Expertly manage project dependencies critical paths and workback plans ensuring that risks are identified documented and mitigated.
Client Relations:
- Serve as a trusted advisor to clients expertly handling challenging communications and maintaining strong longterm relationships.
- Identify and lead opportunities to expand client relationships resulting in additional billable work.
- Communicate complex requirements and project changes to clients with clarity and professionalism ensuring alignment on goals and expectations.
Mentorship and Team Development:
- Mentor and guide other product managers providing expertise in project management best practices tool utilization and risk management.
- Lead project retrospectives identifying opportunities for improvement and suggesting process changes to enhance team performance.
- Actively contribute to the creation of internal templates documentation and processes to streamline project management practices.
Technical Expertise:
- Demonstrate expert knowledge of Shopify including content management data migrations and integrations with systems like PIM and ERP.
- Utilize and coach others on Atlassian tools (Jira Confluence) time planning tools (Productive) and other common project management software (Gdrive Smartsheet Front Notion).
- Stay current with industry trends and best practices applying this knowledge to improve project outcomes and client satisfaction.
QUALIFICATIONS
- Bachelor’s degree in a relevant field or equivalent experience.
- Extensive experience in product management particularly in ecommerce or digital product environments.
- Expert understanding of Shopify including admin management data migrations and integrations.
- Exceptional written and verbal communication skills with the ability to manage challenging client interactions independently.
- Selfdirected and proactive with the ability to work independently and lead projects with minimal oversight.
- Receptive to feedback and committed to continuous improvement both personally and within the team.
- Reliable and reassuring partner in collaboration with a strong focus on team success and client satisfaction.
CREDENTIALS & EXPERIENCE
- Strong understanding of Liquid Javascript React Tailwind CSS GraphQL REST Git
- Experience working with JIRA/Confluence or other tickets management systems.
- 23 years of experience working in eCommerce
- Strong organizational and problem solving skills
- Proficient in writing software documentation
- Strong understanding of the lifecycle and methodologies of software development
- Ability to work well in a team environment
- Ability to clearly articulate complicated systems to other team members and generate buyin
- Manages own work on a weekly basis
- Consistently delivers highquality material on time
- Demonstrates aboveaverage productivity
Employment Type
Remote
Company Industry
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
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