Roles and responsibilities
1. Safe and Efficient Transportation:
- Transporting Goods/People: Safely and efficiently drive company vehicles (e.g., trucks, vans, or cars) to transport goods or passengers to their destinations according to the scheduled route or request.
- Route Planning: Plan and follow efficient routes to ensure timely deliveries or arrivals, considering factors like traffic, road conditions, and weather.
- Compliance with Traffic Laws: Adhere to all traffic laws, regulations, and safety guidelines while driving. Follow company policies regarding safe driving practices.
2. Vehicle Maintenance and Inspections:
- Routine Inspections: Perform pre-trip and post-trip inspections of the vehicle to ensure it is in safe and roadworthy condition. This includes checking oil levels, tire pressure, brakes, and ensuring that lights, signals, and other essential systems are functioning.
- Basic Vehicle Maintenance: Monitor and maintain the vehicle’s cleanliness, fuel levels, and general condition. Report any mechanical issues, wear and tear, or required repairs to the appropriate person or department.
- Vehicle Cleaning: Keep the vehicle clean and organized, both inside and out, to present a professional image to clients or customers. This may include cleaning the windows, seats, and cargo area.
3. Delivery and Collection of Goods:
- Loading and Unloading: Depending on the role, the driver may be responsible for loading and unloading goods from the vehicle. Ensure that items are properly secured and protected during transit to avoid damage.
- Handling Deliveries: Make timely deliveries to customers, ensuring that all items are delivered in good condition. May involve obtaining customer signatures or delivery confirmations.
- Document Management: Complete and verify delivery receipts, invoices, or shipping documentation. Ensure that records of deliveries and collections are accurate and up to date.
4. Customer Service:
- Customer Interaction: Provide excellent customer service, especially when interacting with clients during deliveries or pick-ups. Be professional, polite, and helpful at all times.
- Problem Resolution: Address any issues that arise during delivery, such as delays, damage, or missing items. Communicate these issues to the appropriate department or supervisor promptly.
- Communication: Keep customers and the management team informed of the status of deliveries or transport. Notify them of any delays or changes to the schedule.
Desired candidate profile
1. Valid Driver’s License:
- A valid driver’s license appropriate for the type of vehicle being driven (e.g., a Class C for regular cars, Class B or A for commercial trucks). For specialized driving (e.g., transporting hazardous materials), additional certifications or endorsements may be required.
2. Driving Skills:
- Strong driving skills with the ability to operate various types of vehicles safely and efficiently. A clean driving record is often required, especially for roles involving commercial driving or passenger transport.
3. Knowledge of Traffic Laws:
- A solid understanding of traffic laws, road safety rules, and local driving regulations. Ability to make safe, responsible decisions on the road and adapt to different driving conditions.
4. Basic Vehicle Maintenance:
- Basic knowledge of vehicle maintenance, such as checking oil levels, tire pressure, and ensuring that the vehicle is in good working condition. The ability to identify simple mechanical issues can be beneficial.
5. Time Management:
- Ability to manage time effectively and plan routes to ensure timely deliveries or arrivals, especially under tight schedules.
6. Customer Service Skills:
- Excellent interpersonal and communication skills for interacting with customers or clients. The ability to remain calm and professional, especially when dealing with issues or delays.
7. Physical Stamina:
- Ability to handle physically demanding tasks, such as loading and unloading goods, or sitting for long periods during long-distance driving.
8. Attention to Detail:
- Attention to detail when checking vehicle conditions, maintaining accurate records, and ensuring all deliveries and collections are handled correctly.