Systems Operations Analyst
Systems Operations Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities
- Is the steward of the retirement savings for millions of customers worldwide. The portfolio managers who manage over $7.5 Trillion in Equity funds are among the most professional demanding and thoughtful customers in the industry. They use a series of worldclass tools requiring performant deterministic applications with accurate data and portfolio holdings that are ready ontime every day. The run organization is responsible for making the software go monitoring batch jobs applications business processes and answering customer questions. The candidate will be working on the Equity Trade floor providing production support for our portfolio management and trading crew capital markets security lending data (benchmark and security reference) and Investment book of records teams. Supported applications are a mix of built and bought software SaaS solutions modern AWS microservice architectures and monoliths.
- The ideal candidate brings a blend of business and technical acumen. An understanding of the portfolio management / trading life cycle is ideal as is an understanding of and ability to troubleshoot technical and business issues.
Core Responsibilities
Provides intermediate support of applications and databases for software. Coordinates and executes technical procedures to resolve production issues after evaluation.
Monitors production systems for alerts outages and system issues. Researches issues and performs root cause analysis to minimize risk. Implements solutions for issues and appropriate development initiatives.
Ensures that support requests are resolved within the service level agreements. Communicates statuses and resolutions.
Writes and updates production support documentation policies and procedures.
Identifies opportunities for improvement and makes recommendations. Assists in implementing changes.
Establishes and maintains strong working relationships with business partners.
Participates in special projects and performs other duties as assigned.
Systems Operations Analyst: Systems Operations Analysts will be responsible for monitoring development and production systems to verify that all systems are up and fully functional. If an Incident occurs the Systems Operation Analysts are responsible for following a set of predefined procedures to quickly resolve the Incident.
Qualifications
Minimum of three years related work experience with at least one year of Information Technology experience.
Undergraduate degree or equivalent combination of training and experience.
Degree in Computer Science or Management Information Systems preferred.
Knowledge of the AWS development and operating requirement as well as AWS developer or architect certifications are preferred
Required Skills : Operations
Basic Qualification :
Additional Skills : Systems Engineer
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No
Employment Type
Full Time
