Hostess
Posted on :
19-11-2024
Employer Active
1 Vacancy
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Job Description
The candidate must be able to:
- Answer telephone within 3 rings using correct salutations and telephone etiquette.
- Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.
- Communicate reservation /cancellation changes to management as they arise throughout the shift.
- Monitor the preparation of own assignments ensuring compliance to departmental standards.
- Ensure that all menus check folders are cleaned and in sufficient quantity.
- Ensure that the hostess stand is cleaned and organized.
- Review Reservation book preassign designated tables and follow up on all special requests.
- Greet the guests at the entrance of the restaurant.
- Seat Guest accordingly to floor plan / being fair to each waiter.
- Show guests their table which has been designated to them.
- Ensure that the guests are pleased with their table.
- Present the open menu to the guest.
- Maintain positive guest relations at all times.
- Be familiar with hotel services / activities to respond to guest inquiries accurately.
Qualifications :
- Excellent communication and organizational skills
- Being fluent in English and any additional language is an advantage.
- Minimum 1 to 2 years of experience in Food & Beverage/Restaurant operation preferably in a similar quality hotel
- A friendly outgoing behavior able to involve and support operation
- Proactive resourceful and able to work independently.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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