Default Servicing and Management Specialist
Default Servicing and Management Specialist
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Job Description
Role: Default Servicing and Management Specialist
Location : Airoli Mumbai
Notice : Immediate to 30 Days
Experience:
PE – Fresher till 2023 pass out (Arts and commerce background) (Must have docs like 6 semester marksheet & degree certificate)
SPE 26 Years
SME 58 Years
TL 9 Years
TM – 12 Years
Must have experience in :
- Foreclosure
- PreForeclosure
- Bankruptcy
- REO
- Loan Modification
- Loss Mitigation
- Property Preservation
- Collections.
Job Summary:
As a Default Servicing and Management Specialist you will be responsible for handling various aspects of default servicing and management for our client's US Consumer Loan business. This role involves working closely with the client's systems and processes to ensure accurate and timely updates related to bankruptcy legal invoices document management repossession judgment rescheduling and lawsuit management. The ideal candidate to have experience in loan servicing customer interaction and legal procedures associated with loan defaults.
Key Responsibilities:
- Collaborate with legal teams recovery agencies and stakeholders to resolve defaulted accounts.
- Support the collections process by reviewing accounts and providing recommendations for collection strategies.
- Work with repossession teams to recover assets (e.g. for autosecured loans) as needed.
- Track borrower bankruptcy filings and update account statuses.
- Assist in preparing necessary documentation for legal proceedings related to default loans.
- Ensure all system records are accurately updated to reflect the latest status of default accounts.
- Maintain proper documentation for all account actions and communications.
- Generate reports on default loan statuses settlements and recovery efforts.
- Ensure compliance with relevant regulations and internal policies in all default servicing activities.
Skills Requirement:
- Fundamental understanding of loan delinquency foreclosure bankruptcy processes and recovery strategies.
- Efficiently manage a portfolio of default loans ensuring timely followups and actions.
- Experience working with loan management systems to update and track defaulted loan accounts.
- Strong attention to detail and accuracy
- Excellent communication skills both written and verbal
- Ability to work independently and manage loan portfolios
- Strong organizational and time management skills
- Flexible working hours required to accommodate different time zones of the employer
- Applies analytical skills to quickly and efficiently resolve any customer issues
- Maintain highquality customer service standards
- Meet productivity and quality targets
- Collaborate with internal teams and external agencies to resolve account issues
Employment Type
Full Time
