Customer Service Agent - Finnish Speaking

Who we are

Since our start in 2017 we have provided smart tools that help put financial power back in the hands of the people where we believe it belongs. Everything we do is based on one vision: to improve the worlds financial health.

So far weve helped Swedes Finns Norwegians and Germans save millions by refinancing expensive consumer credits. But we aim higher. New markets new tools new products and new ways of improving peoples financial lives. This means we need more brains and hearts to fuel our growth. That is why we are currently searching for afinnish speaking Operations Agent.

What you will be doing

We firmly believe that everyone deserves a shot at financial freedom and assisting our users in wrangling their debts remains our top priority. In this role youll not only bolster our existing efforts but also unearth new tactics to keep up with the everevolving needs of our users. Naturally youll rally alongside an amazing team across various fronts but beyond that youll be at the forefront of our crusade leading the charge in shaping a culture of innovation and collaboration in a highoctane environment. And if thats not enough buckle up for a rollercoaster ride of responsibilities including:

Providing clear and concise service both in the written and spoken word.

Drawing from the trenches of your experience in customer service or support roles to tackle inquiries and quash concerns like a pro.

Analyzing and dissecting complex credit applications all while sticking to our credit policies like glue.

Taking on the mantle of assessing worthy candidates for debt refinancing with gusto.

Pitching in to finesse our processes and take our customer care game to the next level.

Who you are

• Have excellent communication skills in Finnish and English
• Battle scars from previous roles in customer service or support roles ideally in a similar capacity.
• A hunger for numbers and a knack for untangling tricky problems.
• And maybe just maybe you have12 years of experience in credit assessment.

What we offer

We offer you the chance to be part of something truly amazing. With strong backers and a world class team there is no limit to what we can achieve together. We were founded with a vision of challenging and transforming an industry that today is not taking into account the people it is supposed to serve.

We are making a change. We have built a company of passionate doers with a curious urge to always do things better and smarter. We innovate build and iterate. We promise that you will be challenged pushed to develop your skill set and get the opportunity to work alongside amazing and smart colleagues.

While weve had a good run so far it is what lies ahead that excites everyone that works here and we are just getting started.

We cannot wait to meet you!