Administration Assistant Electrical Services Coordinator
Administration Assistant Electrical Services Coordinator
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2years
USD USD 5 - 5
1 Vacancy
Job Description
This is a remote position.
Key Responsibilities:
Answering Calls: Provide excellent customer service by responding to incoming calls addressing inquiries and resolving issues promptly.
Scheduling Jobs: Utilize the Tradify platform to schedule jobs efficiently ensuring optimal time management and resource allocation.
Quoting Jobs: Prepare and provide quotes based on the established price list (training provided)
Dealing with Callbacks: Handle followup calls regarding completed jobs addressing client questions or concerns as they arise.
Administration: Complete necessary paperwork including certificates forms compliance sheets and subscription management to ensure seamless operations.
Email Communication: Respond to emails in a timely and professional manner maintaining clear communication with clients and team members.
Job Planning and Tracking: Coordinate arrival notices and monitor job progress ensuring that all tasks are completed on schedule.
Qualifications:
2 years experience in a customer service or administrative role
Strong communication skills both verbal and written.
Proficiency in computer applications with a willingness to learn new software (experience with Tradify is a plus but not required).
Excellent organizational skills and attention to detail.
Ability to multitask and manage time effectively.
A proactive and positive attitude towards customer service and teamwork.
2+ years experience in a customer service or administrative role Strong communication skills, both verbal and written. Proficiency in computer applications, with a willingness to learn new software (experience with Tradify is a plus but not required). Excellent organizational skills and attention to detail. Ability to multitask and manage time effectively. A proactive and positive attitude towards customer service and teamwork.
Education
N/A
Employment Type
Full Time
