GSA - Front Office
GSA - Front Office
Posted on :
15-11-2024
Employer Active
1 Vacancy
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Job Description
Prime Function:
- To provide clean hygienic comfortable and hazard free areas in the hotel in order to thereby achieving maximum guest satisfaction & organizational profitability in an achieve impeccable housekeeping standards in all areas of the hotel as per organizational standards atmosphere of high individual morale.
- Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property
- Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
- Ensure to remain alert courteous and helpful to the guests and coworkers at all times.
- Responsible to clean the room the public area Executive Office etc. and other duties as assigned.
- Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
Key Responsibilities:
People Management
- Establish and maintain seamless coordination & cooperation with all departments of the hotel to ensure maximum cooperation productivity morale and guest service.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Provide high level of service standards.
- Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services
Qualifications :
Your experience and skills include:
- Relevant diploma / degree in Hotel Management.
- Excellent multitasking problem solving service orientation and interpersonal team skills.
- Displays high level of flexibility initiative sincerity and team work.
- Knowledge about Opera would be an advantage.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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